NLP (Natural Language Processing) is part of the field of artificial intelligence and also plays an important role in digital transformation and in eCommerce and digital commerce.<\/p>\n
NLP is a technology that enables computers to understand, process and respond to human language. This means that computers \"understand\" what we say or write and can respond to it in a meaningful way. Behind this are many algorithms that recognise language, spelling, grammar and also contexts.<\/p>\n
An illustrative example of this is a chatbot in an online shop: If a customer asks \"When will my order be delivered?\" via chat, the chatbot understands the question, filters out the important information and gives a clear answer - around the clock, without the need for human intervention. The automatic translation of websites or emails is another practical example of NLP (Natural Language Processing). <\/p>\n
The use of NLP makes work processes more efficient: Companies save time, can respond quickly to customer requests and analyse large volumes of data - all with a high level of reliability. We are encountering NLP applications more and more frequently in everyday life, for example in voice assistants such as Alexa or Siri.<\/p>","protected":false},"excerpt":{"rendered":"