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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

5 September 2025

Unleashing departmental innovation: KIROI step 6 for leaders

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Promoting and supporting innovation within departments

Departmental innovations are often both a challenge and an opportunity for managers who want to support their teams in times of change. Many leaders report that it is particularly helpful to provide impetus when supporting artificial intelligence projects so that employees can better realise their potential. The art lies in providing structured support for innovation processes without making promises of effectiveness. This creates an atmosphere in which new ideas can grow.

Steps to unleash departmental innovation

A central point for driving forward departmental innovations is the clear definition of goals that are developed together with the team. Transparent communication creates understanding and promotes a culture of innovation. Targeted support in finding ideas and selecting promising approaches helps to ensure that resources are utilised sensibly.

Practical examples from various industries show that the integration of AI technology for process optimisation in particular is often used to make processes more efficient. An accompanying, coaching role helps to overcome hurdles and provide teams with the best possible support on the path to implementation. Promoting interdisciplinary dialogue within the department and between different teams is also often reflected in innovative solutions.

KIROI Best Practice at company XYZ (name changed due to NDA contract)

In a manufacturing company, a KIROI coaching team supports the department in improving the planning and control of production with a customised AI solution. Through continuous impulses, the department was able to implement self-learning algorithms that recognise sources of error at an early stage and provide recommendations for action. This led to a noticeable increase in process efficiency and relieved the burden on employees in their day-to-day work.

Understanding innovation as a continuous process

Departmental innovations rarely come about in big leaps through technical innovations alone. Rather, they are small improvements and adjustments that are regularly reviewed and further developed on a day-to-day basis. Leaders contribute to this by creating a culture of learning and error that allows solutions to be tested and optimised.

In marketing departments, for example, this can be seen in the continuous adjustment of campaign strategies that are optimised using data-driven insights. Sales departments also benefit when AI-supported tools for customer analyses and lead management are used sensibly and supported in the process. KIROI coaching provides support here by providing impetus for change processes and helping teams to take new paths responsibly.

KIROI Best Practice at ABC (name changed due to NDA contract)

A service department used KIROI Coaching to improve its customer feedback processes with the help of AI-supported analysis tools. Through targeted support, employees were able to establish new evaluation options and react more quickly to customer needs. The open communication culture, which also sees mistakes as learning opportunities, led to a more sustainable capacity for innovation within the team.

Networking and collaboration as drivers of innovation

To unleash departmental innovation, it is important to overcome boundaries within the organisation. Clients often report that cross-departmental dialogue plays a key role in gaining new perspectives. Managers can provide impetus here on how teams can share knowledge and work together to solve problems.

Technological support from the field of artificial intelligence, for example, enables data to be analysed efficiently across different areas. This enables teams to recognise trends and react more quickly. In production companies, for example, optimised planning processes contribute to greater flexibility. In the HR sector, AI is already being used to speed up application processes and at the same time strengthen the human element in the selection process.

KIROI Best Practice at DEF (name changed due to NDA contract)

In a technical development department, KIROI coaches supported the introduction of an AI-supported innovation assessment tool. This enabled an interdisciplinary team to identify and prioritise potential in new ideas more quickly. This gave managers a better overview and enabled them to allocate resources in a targeted manner. This promoted cross-departmental dialogue and helped to strengthen collaboration.

My analysis

Departmental innovations are not one-off, isolated events, but require ongoing guidance and support. KIROI coaching can help leaders to methodically introduce change processes and provide impetus for a sustainable culture of innovation. With practical support and the promotion of networking, the innovation potential in the departments can be actively developed. This enables teams to integrate new technologies responsibly and at the same time develop them further on their own initiative.

Further links from the text above:

[1] Innovation in the company: Simply explained and strategically utilised

[2] Establish your own SEO department in the company - OMT

[4] Innovation explained: The ultimate guide - ITONICS

For more information and if you have any questions, please contact Contact us on the topic or read more blog posts on the topic Artificial Intelligence Blog here.

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