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20 July 2025

AI-as-a-Service (AIaaS) (Glossary)

Artificial intelligence Automation Digital transformation Sanjay Sauldie Glossary

AI-as-a-Service (AIaaS) belongs to the fields of artificial intelligence, digital transformation and automation. The term describes the possibility of using artificial intelligence easily via the internet without having to buy expensive software or hardware. Companies therefore rent artificial intelligence in a similar way to an online service.

With AI-as-a-Service, for example, companies can access ready-made AI tools to automatically analyse texts, recognise images or evaluate customer data. This lowers the barriers to entry, saves costs and also allows small companies to benefit from modern AI technologies.

An illustrative example: an online shop wants to improve customer satisfaction by automatically checking product reviews for positive or negative sentiment. Instead of developing its own AI, the shop uses an AIaaS provider that provides this service around the clock. The provider takes care of maintenance, updates and computing power - the shop only pays a monthly fee.

AI-as-a-Service makes modern artificial intelligence accessible to many companies, supports efficient processes and promotes digital transformation.

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Sanjay Sauldie

Sanjay Sauldie is a digital strategist, speaker and developer of the transruption toolkit, which companies can use to make their digital transformation measurable, human and sustainable. With kiROI - the AI-based approach to value creation in the digital age - he helps self-employed people and companies to integrate artificial intelligence into their processes in a practical way. With his outstanding marketing strategy iROI, he has already led countless companies to greater visibility and thus more profits. He combines digital innovation with disruptive thinking models for a sustainable business strategy. He studied mathematics and computer science at the University of Cologne, completed a Master of Science in Digital Disruption at the University of Salford (UK) and a Design Thinking programme at MIT/EMERITUS Singapore. As a multiple award-winning expert - including the Golden Web Award and the Innovation Award of the Initiative Mittelstand - he advises SMEs and corporations. His motto: "Digitalisation is not an end in itself - it must serve people."

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