Application performance monitoring (APM) is part of the areas of digital transformation, big data and smart data as well as cybercrime and cybersecurity. APM is used to monitor and measure the performance of software applications in companies. The aim is to recognise and resolve problems such as slow loading times, error messages or failures at an early stage.

APM tools collect data on how programmes run on computers or on the internet. They show, for example, whether a customer app is too slow or why online orders are not going through. This allows IT departments to intervene in a targeted manner and rectify errors quickly. APM is indispensable, especially in times of digital transformation, when digital services determine business.

A simple example: thanks to application performance monitoring, an online shop notices that customers regularly see an error message when paying. The APM system notifies them immediately so that the technical team can quickly rectify the error. This keeps sales and customer satisfaction high.

APM therefore ensures that digital applications function reliably at all times and that companies remain competitive.