The term augmented workforce belongs to the categories of artificial intelligence, automation and HR work and teams. It describes a working world in which people and intelligent machines work closely together. It is not about robots replacing people, but about them supporting and supplementing work.
For example, many companies today use smart software that makes suggestions for better work processes or automatically takes over routine tasks. In a warehouse, an employee could pack parcels faster with the help of robots. While the robot lifts heavy loads, humans ensure quality assurance and contribute their own ideas.
The augmented workforce increases efficiency and gives employees more freedom for creative or strategic tasks. The goal is a combination of human experience and technical intelligence that benefits both sides. This allows companies to react more flexibly and overcome challenges more effectively.