Automated decision support is particularly at home in the areas of artificial intelligence, automation, big data and smart data. This term describes modern systems that support people in making important decisions - completely automatically and often in real time.
Imagine a shopping platform recommending products that match your tastes exactly. Or a company uses special software to quickly select the most suitable applicants from thousands of CVs. In the background, automated decision support analyses large amounts of data, learns from patterns and suggests the best decision. The aim is to save time and resources and minimise errors.
A concrete example: In industry, a system constantly monitors machines. If it recognises signs of a possible defect, it automatically reports this to the technician - even before the machine actually breaks down. Expensive repairs can thus be avoided.
Automated decision support therefore ensures better, faster and often more objective decisions. However, humans always remain the final authority and can review and adapt the proposed decisions.
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