More and more companies are looking for ways to optimise their processes and thus achieve sustainable growth. An automation solution is often a central key to significantly increasing efficiency, error reduction and speed in day-to-day work. This is precisely the area I focus on as a transruption coach, because those who use innovative technologies sensibly can have a significant impact on their company's success.
Automation solution - What does this mean in practice?
The aim of an automation solution is to simplify repetitive tasks and processes by supporting or taking over them using technology. This typically involves the use of software, robotic process automation (RPA) or artificial intelligence to minimise manual sources of error and free up resources[1][3]. As a result, employees gain time for more complex tasks that enable real added value.
Many clients report that the introduction of an automation solution has made processes faster and more transparent. Process digitalisation makes it much easier to manage orders, communication and data processing. Companies are increasingly faced with the challenge of harmonising their processes and reacting flexibly to market changes at the same time - a point at which automation solutions are particularly effective.
In the area of procurement, for example, companies benefit from automated ordering processes in which systems automatically recognise stock shortages and trigger orders. In production, the use of automation solutions leads to greater manufacturing precision and fewer rejects. Valuable time can also be saved in sales through automated quotation preparation and invoicing.
BEST PRACTICE at the customer (name hidden due to NDA contract) - A medium-sized mechanical engineering company relies on a highly automated production control system. Sensors collect real-time data that enables predictive maintenance. Machine utilisation increases and unnecessary downtime and errors are significantly reduced. At the same time, jobs are redefined and employees are qualified for innovative tasks.
Efficiency through suitable automation solutions
Efficiency is one of the most important goals that companies want to achieve with an automation solution. Studies show that automated processes can significantly reduce the error rate and at the same time save up to 60 per cent of processing time[2]. Process quality remains at a consistently high level because human inattention is eliminated or at least reduced.
A concrete example from the logistics sector: warehouse management systems that rely on automation solutions complete picking and dispatch orders significantly faster and more reliably than manual processes. The result is better delivery reliability and satisfied customers. In accounting, automated invoice creation and processing ensure that incoming payments are posted faster and open items are managed more efficiently.
Automation solutions also play a major role in the IT sector. Automated security updates, backups and monitoring systems not only increase security, but also relieve the IT team of routine tasks. This allows IT experts to concentrate on strategic projects that move the company forward.
Where do companies see the greatest benefit?
Many clients report that automation solutions save them time, reduce sources of error and optimise their cost structure. It is frequently emphasised how important it is to select the right processes for automation and to tailor the technology to individual requirements. This is because not every process brings the hoped-for benefits if it is simply „automated“ - the selection is crucial[6].
Another example is customer service. Chatbots and automated support systems help to answer enquiries directly and resolve routine issues quickly. This reduces the workload for service employees and increases customer satisfaction by reducing waiting times and improving the quality of responses.
Automation also leads to greater flexibility in the area of product development. By utilising virtual prototypes and digital twins, change requests can be implemented more quickly and new products can be brought to market more efficiently.
Practical examples and inspiration for your automation solution
Experience shows that every company has its own strengths and development potential in the field of automation solutions. It is crucial to choose a structured approach and take the individual challenges of the industry into account. Three examples illustrate this:
In retail, an automation solution can help to automatically book incoming goods, update prices and provide consistent product information both online and offline. Merchandise management systems that work with AI recognise seasonal fluctuations and thus ensure more efficient stock management.
In the service sector, the automation of appointment scheduling, invoicing and customer management makes day-to-day work easier. Here too, employees who focus more on providing advice and personalised support create greater added value for the company.
And finally, a look at the administration: standardised workflows, digital file management and automated reporting ensure that administrative processes are faster, more transparent and more secure. This leaves more time for the actual tasks of administration - namely supporting and assisting people.
BEST PRACTICE at the customer (name hidden due to NDA contract) - An international company from the service sector has fully automated its invoice processing. Incoming invoices are entered directly, checked and transferred to the accounting system. The processing time has been reduced by 70 per cent and there are hardly any errors. The team can now concentrate on strategic tasks and special exceptional cases, which noticeably increases job satisfaction.
Automation solution as part of the digital transformation
Digital transformation is more than just a new technology - it is changing the way companies work, think and grow. A targeted automation solution is an important driver for further developing traditional business models and tapping into new markets. Experience shows that the success of such a project depends on selecting the right processes, the right technology and acceptance within the team.
The focus is always on the question of how automation solutions specifically help to increase efficiency, transparency and customer satisfaction. Clients often report that even small changes have a big impact - for example by automating reporting channels, integrating customer data or optimising internal workflows.
Another practical example: In production, linking manufacturing systems with an intelligent automation solution ensures faster production and better product quality. Sensors and actuators control machines independently, while production management can react to changes in real time.
My analysis
Today, automation solutions are a key tool for making companies competitive in the long term. It ensures greater efficiency, creates scope for innovation and increases the quality of products and services[1][3][5]. It is crucial to precisely analyse the individual requirements, select suitable processes and align the technology with the company's objectives.
As a transruption coach, I accompany companies on this journey - from the initial analysis to practical implementation. The aim is to create real added value and motivate employees for the future. After all, automation solutions work best when they are considered as part of a holistic strategy.
If you have any questions about automation solutions, need inspiration for your next digitalisation project or want to prepare specifically for changes, please contact me. Together, we can make your day-to-day business more efficient and future-proof.
Further links from the text above:
How to find the perfect automation solution for your company[1]
How process automation reduces errors and increases efficiency[2]
Automation: definition, types and benefits explained[3]
Automation of business processes - efficiency & added value[4]
Automation explained - definition, examples and benefits[5]
Efficiency through networking and automation[6]
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