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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

14 August 2024

Continuous AI model monitoring (Glossary)

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Continuous AI model monitoring is at home in the fields of artificial intelligence, automation, big data and smart data.

This refers to the continuous monitoring of AI models that are used in companies or other organisations. AI models such as language assistants, forecasting systems or chatbots are never completely "finished". Once they have been launched, they need to be monitored regularly to ensure that they continue to work reliably and correctly.

Imagine an online shop using AI to make suitable product recommendations to customers. Over time, however, customer interests, trends or purchasing behaviour change. Continuous AI model monitoring means that the company constantly observes the AI: Is it still making sensible recommendations? Or has it "unlearned" itself and is now suggesting the wrong products? If something is not going well, the AI can be improved or retrained in good time.

Continuous AI model monitoring helps to recognise errors at an early stage, improve the user experience and ensure trust in AI solutions. Companies thus create the basis for successful and sustainable AI applications.

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