Mastering cultural change: Step 4 to success with KIROI

The Cultural change is a decisive factor for the long-term success of a company. It enables organisations to adapt to changing market conditions and respond flexibly to new challenges. Especially in today's business world, where technological innovations and changing customer needs are the order of the day, it is essential that the corporate culture is constantly evolving. This process requires careful planning and implementation in order to motivate employees and strengthen the company in the long term.

Steps towards cultural change

Cultural change begins with analysing the current corporate culture. It is important to understand the organisation's lived values and behaviours in order to identify strengths and weaknesses. A clear vision for the desired culture is then developed, which is linked to the organisation's strategic goals. This vision should be ambitious and realistic in order to motivate and not demotivate employees [3][9].

Defining the target culture

Defining the target culture is crucial in order to set clear goals and guidelines for the changes. It should define how the culture can support the strategic goals of the organisation. For example, Bodo Janssen successfully initiated a cultural change in his company Upstalsboom that promoted flexibility and collaboration [5].

Cultural change and technology

The integration of technologies such as artificial intelligence (AI) in particular can support cultural change in companies. The fourth step of the KIROI strategy focuses on overcoming cultural challenges associated with the integration of AI. This strategy shows how AI can be used to promote cultural transformation and make the company fit for the future [2][6].

Cultural change through AI

AI can not only increase efficiency and optimise processes, but also have a positive impact on corporate culture. It makes it possible to make data-driven decisions and set up flexible processes that promote collaboration and innovation. One example is the automation of routine tasks in facility management, which can be carried out using AI tools to increase productivity and reduce costs [10].

Implementing the cultural change

The implementation of a cultural change requires a well thought-out strategy. It should include concrete measures such as communicating the change and involving the management level and the entire workforce. It is crucial that the new norms and values are practised in day-to-day business in order to achieve sustainable change [3][7].

BEST PRACTICE with one customer (name hidden due to NDA contract). One example of a successful cultural change is the implementation of a new mission statement in a company. This mission statement emphasised the importance of transparency and active feedback within the organisation. Through regular workshops and constructive feedback, communication between departments was improved, leading to greater collaboration and higher employee satisfaction.