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The AI strategy for decision-makers and managers

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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

28 March 2025

Unleashing data intelligence: how to master big and smart data

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The importance of data intelligence is growing steadily in almost all industries. In the age of big data and smart data, companies are required not only to collect enormous amounts of data, but also to analyse it in a meaningful way and gain actionable insights from it. Unlocking this potential is a key success factor in generating competitive advantages and making processes more efficient.

Understanding and utilising data intelligence

Data intelligence describes the structured processing and intelligent use of data in order to make better decisions through well-founded analyses. It is not just about the pure collection of large amounts of data (big data), but also the targeted selection of relevant and high-quality data (smart data). This enables companies to align their strategies with data-based findings and minimise risks.

An example from the retail sector: a company uses data intelligence to analyse the purchasing behaviour of its customers in real time. Based on this, personalised offers are developed that strengthen customer loyalty and increase sales. This makes it possible to recognise customer wishes more quickly and respond to them flexibly.

In the logistics sector, data intelligence enables supply chains to be optimised. By analysing traffic data and weather information, routes can be planned efficiently and delivery times improved. This leads to a reduction in costs and an increase in customer satisfaction.

Financial service providers also benefit from data intelligence by using AI-based analysis to better assess potential risks and make customised offers. This increases the accuracy of their decisions and improves customer profiling in the long term.

Data intelligence as a driver of modern business processes

The integration of data intelligence into business processes helps companies to make workflows more transparent and efficient. Automated checking processes recognise inconsistent or outdated data at an early stage and thus improve data quality. This reduces misinformation and strengthens the basis for decision-making.

BEST PRACTICE at a customer (name concealed due to NDA contract): With the help of a comprehensive data catalogue, an industrial company was able to structure its data landscape and manage access rights securely at the same time. Employees were able to find relevant information more quickly, which reduced analysis times by 30 per cent and significantly improved collaboration between IT and specialist departments.

In the healthcare sector, data-intelligent systems can be used to personalise diagnosis and treatment. For example, patient data is analysed in order to identify trends in diseases and customise treatment approaches. This not only improves patient outcomes, but also enables forward-looking planning of care capacities.

In the marketing industry, data intelligence generates more precise target group profiles. Agencies analyse user data and search trends in order to manage campaigns in a more targeted manner. This minimises wastage and increases the return on investment.

Tips for the practical implementation of data intelligence

In order for data intelligence to realise its full potential, companies should consider the following steps:

  • Define a clear data strategy that makes objectives, responsibilities and processes transparent.
  • Introduce metadata management to document data origin, quality and utilisation in a traceable manner.
  • Use technologies such as AI and machine learning to recognise patterns and make predictions.
  • Train and empower employees to increase data literacy within the company and promote self-service analyses.

For example, a medium-sized company can use targeted metadata management to maintain an overview of its data stocks and avoid redundant data stocks. This reduces costs and improves the performance of IT systems in the long term.

Manufacturing companies also report that data-intelligent systems help to predict machine failures and plan maintenance more efficiently, which extends production times and reduces costs.

Data intelligence - successful interaction of big and smart data

The combination of big data and smart data forms the foundation for successful data intelligence. While big data describes the enormous amount of data from a wide variety of sources, smart data stands for the targeted selection and intelligent refinement of this information. This is the only way to generate reliable findings that enable strategic decisions to be made.

Companies in the automotive industry use smart data to consolidate customer data from different channels. This enables them to recognise market trends more quickly and develop new vehicle models in a more targeted manner. This increases innovative strength and competitiveness.

The tourism industry also benefits from data intelligence. Analyses of travel bookings and customer reviews enable better capacity utilisation of hotels and airlines. Offers can be dynamically adapted to changes in demand and seasonal fluctuations can be better managed.

My analysis

Today, data intelligence is a decisive success factor for companies that want to survive in a complex market environment. The clever combination of big data and smart data provides valuable insights that accelerate processes, reduce risks and promote innovation. Numerous examples from different industries show how data-intelligent solutions can support practical challenges and contribute to sustainable growth.

Further links from the text above:

What is data intelligence? Advantages, application & best practice [1]

What is data intelligence? Definition and advantages [2]

What is data intelligence and what does it mean? [3]

Data intelligence: competitive advantages through big & smart data [4]

What is Data Intelligence? Data Intelligence advantages [6]

Data intelligence or the art of turning data into gold [8]

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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