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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

31 October 2025

Unleashing data intelligence: Big Data & Smart Data for Decision Makers

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Data intelligence plays a central role in today's dynamic business world. It supports decision-makers in extracting meaningful and useful information from the vast resource of digital data. This makes it possible to design adaptive strategies and implement innovations in a targeted manner. If the power of data intelligence is unleashed, large volumes of data - big data - can be transformed into precise and valuable smart data that forms a sound basis for reliable decisions.

Data intelligence: From big data as a raw material to smart data as a refined resource

Big data stands for the enormous amounts of data that companies collect today: Sales figures, log files, sensor data or customer feedback - everything is generated at great speed and in great variety. But sheer volumes of data are of little use. A well-known example from industry is manufacturing, where machines generate countless sensor data. Without intelligent analysis, this data remains unstructured and unused. This is where data intelligence comes in by filtering and structuring this raw data and transforming it into smart data - precise information that companies can utilise quickly.

A retail company, for example, uses data-intelligent analyses to observe trends in the purchasing behaviour of different customer groups. These insights enable personalised offers that not only increase customer satisfaction, but also sales success. In the energy sector, companies use data intelligence to understand consumption patterns and thus optimise energy efficiency programmes in a targeted manner.

The benefits are also evident in the healthcare sector: Hospitals collect huge amounts of patient data. Data intelligence ensures that these data sets are cleansed, meaningfully linked and made available for treatment decisions. This enables doctors to create more individualised treatment plans and thus improve the quality of care.

Why data intelligence is the key to successful data utilisation

Companies are faced with the challenge of not only storing large amounts of data, but also utilising it in a targeted manner. Data intelligence combines technologies and methods to generate targeted smart data from big data. Artificial intelligence, machine learning and automated data processing play an important role here. These help to ensure data quality, filter out irrelevant data and quickly recognise important patterns.

A media company uses data intelligence to analyse viewer preferences in real time. This allows programmes to be tailored precisely and advertising campaigns to be planned more efficiently. Another example is the logistics sector, where intelligent data analysis is used to optimise shipping routes and shorten delivery times.

In the financial sector, data-intelligent systems support risk management. They identify anomalies at an early stage, enable more precise forecasts and therefore more informed investment decisions.

Best practice at the customer (name hidden due to NDA contract)

BEST PRACTICE at the customer (name hidden due to NDA contract) An international manufacturer implemented data intelligence to centralise production and quality data from several plants. The intelligent data processing made it possible to recognise fault patterns promptly and led to a measurable reduction in downtimes of 15 % within a year.

Practical tips for getting started with a data-intelligent strategy

Companies that want to develop data intelligence should first analyse their data landscape and define the most important usage scenarios. It is advisable to involve specialist departments at an early stage in order to identify the relevant issues and KPIs.

A medium-sized company from the service sector started with a pilot phase in which customer data was analysed in order to improve customer loyalty. The subsequent scaling enabled personalised customer care and an increase in the repurchase rate. It is important to always pay attention to data quality and to establish suitable processes for data validation.

In addition, continuous employee training in the area of data expertise helps to embed a data-intelligent culture in the long term. An agile approach and the use of modern tools make it easier to deal with dynamic requirements and new data sources.

Best practice at the customer (name hidden due to NDA contract)

BEST PRACTICE at the customer (name hidden due to NDA contract) A software company integrated data-intelligent processes to analyse user behaviour. This resulted in recommendations for product improvements that significantly increased user satisfaction and contributed to an increase in the customer retention rate.

Securing competitive advantages with data intelligence

Data intelligence enables companies to react faster and better to changes in the market. For example, an e-commerce retailer can quickly jump on trends and dynamically adapt offers by analysing purchase data in real time. A transport company, on the other hand, uses smart data to organise timetables and fleet management more efficiently and reduce costs.

Particularly valuable is the ability to use data intelligence to create not only past-oriented analyses, but also future-oriented forecasts. This improves planning reliability and opens up new opportunities for innovation and growth. The integration of data intelligence accompanies many companies today in their digital and organisational transformation.

Best practice at the customer (name hidden due to NDA contract)

BEST PRACTICE at the customer (name hidden due to NDA contract) A logistics service provider implemented data-intelligent solutions to optimise route planning and vehicle utilisation. The system led to a reduction in transport costs of 10 % and a significant improvement in service quality thanks to more precise delivery times.

My analysis

Today, data intelligence is not just a buzzword, but an essential success factor. It combines the sheer power of big data with the clear handling of high-quality smart data. When companies unleash this ability, they gain valuable impetus for well-founded, quick decisions. It is important to understand data intelligence as a continuous process that involves technology, methodology and people in equal measure. In this way, data intelligence supports decision-makers effectively and sustainably in projects that make the value of data tangible.

Further links from the text above:

From big data to smart data with data intelligence: How to ...
Big data vs. smart data: is more always better?
Big data explained simply: definition and significance for the ...
From big data to smart data: AI in data automation
Smart Data: Definition, application and difference to Big ...
Making decisions with smart data

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