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AIROI - Artificial Intelligence Return on Invest
The AI strategy for decision-makers and managers

Business excellence for decision-makers & managers by and with Sanjay Sauldie

AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

12 May 2025

Unleash data intelligence: Mastering Big Data & Smart Data

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Data intelligence as the key to sustainable innovation

Anyone who wants to be successful today cannot ignore the topic of data intelligence. Data intelligence stands for the ability to extract relevant information from huge amounts of data - known as big data - and transform it into usable, smart knowledge[1]. Companies are confronted with a flood of figures, sensor data, customer interactions and market trends on a daily basis[1]. However, it is only through the conscious use of data intelligence that real added value can be generated from this raw material, which accelerates processes, promotes innovation and strengthens competitiveness.

However, many decision-makers are concerned about the sheer volume of information. They ask themselves: How do I filter out the essentials? Which technologies are really worthwhile? And how can I best support my employees on the path to greater data intelligence? This is exactly where transruptions coaching comes in. We support you in taking your data management to a new level and making your company fit for the challenges of the digital world.

From data mountains to data gold: the importance of data intelligence

At its core, data intelligence is about extracting targeted, high-quality and action-relevant information from large, often unstructured data sets[1]. This so-called smart data is cleanly prepared, checked and directly usable[5]. While big data stands for volume, speed and variety[3], smart data focusses on quality and benefits[2].

An example from manufacturing shows how this works: sensors on machines constantly provide data on temperature, vibration and capacity utilisation. Without targeted data intelligence, this information remains unutilised. With the right analysis and filtering, it is possible to predict when a machine needs maintenance before expensive breakdowns occur.

Data intelligence also shows its strengths in retail. By analysing purchasing behaviour and customer interactions, marketing campaigns can be tailored to different target groups[1]. The result: higher customer satisfaction, better personalisation and a visible effect on sales.

In the healthcare sector, data intelligence and smart data are providing individualised treatment approaches. Laboratory values, wearable data and electronic patient records are combined and processed in such a way that doctors can make informed decisions quickly[1]. This reduces error rates and noticeably improves the quality of treatment.

Why pure data volumes are not enough

Many companies have been investing in the collection of large amounts of data for years, but are constantly coming up against limitations. Big data alone does not automatically lead to better decisions because the data is often inaccurate, incomplete or irrelevant[2]. It is only through targeted filtering and processing that smart data is created that actually brings benefits[4].

A study by Deloitte shows: More than two thirds of respondents rate the quality of Big Data from external sources as rather low[4]. Smart data, on the other hand, is checked for relevance, quality and usability right from the start. It provides immediately usable insights, tailored precisely to specific issues[5].

This is how it works in practice: a retail company filters targeted information for different target groups from its sales data. An energy company uses smart data to optimise the network load. An insurer identifies fraud patterns at an early stage and thus avoids losses. In all cases, data intelligence only unfolds its full effect through targeted selection and processing.

Tangible benefits of data intelligence in practice

Data intelligence brings numerous advantages if it is utilised consistently. These include the ability to speed up decision-making processes. Clients often report that smart data enables them to act faster and in a more targeted manner, for example in the area of supply chain management[4].

Companies also benefit from greater efficiency. Processes are automated, sources of error are easier to identify and waste is reduced. Individualisation and personalisation - for example in product recommendations or service offers - can be implemented in a targeted manner.

Not to forget: Data intelligence supports employees in their daily work. They receive relevant, concise information instead of getting lost in a sea of data. This creates acceptance, promotes innovation and boosts motivation throughout the company.

BEST PRACTICE with a customer (name hidden due to NDA contract): An international industrial group was faced with the challenge of optimising its production processes and minimising downtime. Together, we analysed big data from sensors and machines and searched specifically for patterns. With the help of data intelligence, predictive maintenance was introduced that recognised potential problems at an early stage. This reduced rejects and significantly increased productive uptime. The decision-makers on site confirmed that process reliability has increased and important cost blocks have been reduced. In addition, new business models were developed directly from the insights gained.

How do you get started with data intelligence?

Many companies are asking how they can take the first step towards data intelligence. Here are some practical recommendations that have proven their worth in many industries.

Firstly, it is advisable to take stock: What data is already flowing? Where are there interfaces? What goals are to be achieved with data intelligence? These questions help to sharpen the focus and avoid unnecessary effort.

The next step is to select suitable technologies and tools. Artificial intelligence and machine learning help to identify relevant patterns in large volumes of data and ensure data quality[2]. Cloud solutions offer flexibility and scalability, even for smaller companies.

It is also important that teams and managers actively engage with the topic. Training, workshops and regular updates promote understanding and create acceptance for new processes. Our transruption coaching accompanies companies step by step, from the initial sketch to concrete implementation in day-to-day business.

Artificial intelligence as an enabler for data intelligence

Artificial intelligence and machine learning play a central role when it comes to data intelligence. Algorithms help to automatically filter and analyse data and convert it into usable information[2]. Such technologies are indispensable, especially when processing real-time data - for example in the Internet of Things.

An example from the automotive industry: vehicle sensors deliver large amounts of information every second. Without AI-based analysis, the potential remains unutilised. With data intelligence, predictions can be made about maintenance requirements or possible malfunctions - in real time.

In marketing, too, intelligent algorithms ensure that advertising measures are more targeted. The evaluation of user behaviour, app interactions and social media data enables a tailored approach that increases customer satisfaction and ROI.

A two-pronged approach is therefore recommended for companies that want to strengthen their data intelligence: investing in modern technologies and simultaneously training employees so that everyone involved can recognise and use the new opportunities.

Typical stumbling blocks and how to avoid them

The path to more data intelligence is not always free of obstacles. One common problem is that existing data is fragmented across different areas and systems. Such data silos make it difficult to analyse and create redundant work.

The quality of the data is also often a stumbling block. Incomplete, incorrect or outdated information reduces the benefits and leads to wrong decisions. This is where consistent data management that continuously checks and adapts the quality can help.

Last but not least, employee acceptance plays a decisive role. Many see big data and data intelligence as a threat to their jobs or fear surveillance. This makes it all the more important to communicate transparently the opportunities that arise from the intelligent use of data.

Our transruption coaching helps to recognise and overcome these hurdles. We support teams and managers, create an understanding of big data and smart data and show how the new technologies can be utilised profitably.

Data intelligence in practice: three practical examples from different sectors

To illustrate the importance and diversity of data intelligence, it is worth taking a look at practical examples. Three examples from different industries show how companies are improving their business processes and results through targeted data analysis and data intelligence.

Logistics example: A global logistics provider uses data intelligence to optimise transport routes. Routes are dynamically adapted with the help of sensor data, weather forecasts and traffic volumes. This saves costs, increases punctuality and boosts customer satisfaction.

Retail example: A retailer uses data intelligence to analyse the shopping behaviour of its customers and makes targeted adjustments to its product range and shop presentation. This increases the return on sales and noticeably improves customer loyalty[1].

Healthcare example: A clinic combines patient data from various sources and thus obtains a clear overview of treatment histories. Data intelligence helps to create personalised treatment plans, avoid errors and improve the quality of care[1].

My analysis

Data intelligence is not a trend, but an essential component of business success. Anyone who accumulates big data unfiltered will quickly get lost in the data chaos. Only through targeted processing into smart data can real knowledge be gained - in almost all industries[1]. Companies that strengthen their data intelligence accelerate decision-making processes, discover new business models and secure sustainable advantages.

Data intelligence requires investment in technology and expertise, but also an open culture that allows experimentation and recognises mistakes as learning opportunities. As transruptions coaches, we see ourselves as competent companions on this path. We support you in recognising potential, overcoming hurdles and systematically anchoring data intelligence in your company.

Further links from the text above:

From big data to smart data with data intelligence: how companies are taking data management into the future [1]

Big data vs. smart data: is more always better? [2]

Big data explained simply: definition and significance for the professional world [3]

From big data to smart data: AI in data automation [4]

Smart data: definition, application and difference to big data [5]

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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