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The AI strategy for decision-makers and managers

Business excellence for decision-makers & managers by and with Sanjay Sauldie

AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

14 November 2025

Unleashing data intelligence: Big Data & Smart Data for Decision Makers

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Unleashing data intelligence: Big Data & Smart Data for Decision Makers

In the digital age, companies generate huge amounts of information every day. This flood of data offers enormous opportunities, but also presents decision-makers with major challenges. This is where data intelligence comes into play. With targeted analyses and intelligent processing of data, it is possible to gain valuable insights from the mass of information. Data intelligence helps organisations to act faster, more securely and more strategically. The key lies in finding the right balance between data quantity and data quality[1][4].

The challenge for decision-makers today

Many companies collect data without knowing how to use it. Big data alone does not automatically lead to success. The sheer mass of information often overwhelms more than it helps. Decision-makers often report that they lose track of the flood of data. Unstructured, incorrect or outdated information leads to poor decisions and wasted resources[2].

There is also the time component. While big data reveals major trends, it often takes too long to process. By the time the analysis is complete, the findings may already be out of date. This is a real problem in fast-moving business operations. That's why a new approach is needed: data intelligence can help[5].

Big data versus smart data: the crucial difference

Big data describes the sheer volume of a wide variety of data. This comes from many sources such as IoT sensors, transactions or user interactions. However, raw data alone offers little direct benefit. It is often unstructured, erroneous and difficult to process[1][4].

Smart data, on the other hand, is high-quality, filtered and contextualised information. It is extracted from big data through intelligent analysis and can be utilised immediately. The difference is fundamental: big data is about volume, smart data is about quality and relevance[2][8].

A practical example illustrates this: A retail chain collects millions of transaction data every day. However, this big data is useless as long as it is not analysed. Only when the data is cleansed, filtered and searched for relevant patterns is smart data created. The chain can then recognise, for example, which products are bought at what time of day. This insight enables better inventory management and targeted marketing[3].

How data intelligence makes the difference

Data intelligence is the ability to generate precise and contextualised smart data from the flood of big data.[7] It is not just about collecting data. Rather, it is about filtering the right data and processing it in such a way that it answers real business questions. Data intelligence combines technology with strategic thinking[11].

The process follows several steps. Firstly, data from various sources is integrated and consolidated. This is followed by cleansing and quality checks. Intelligent analysis methods such as machine learning are then used. Finally, the results are visualised and made available to the relevant decision-makers[7].

BEST PRACTICE at the customer (name hidden due to NDA contract): A logistics company collected huge amounts of GPS data, delivery times and route information on a daily basis. With the help of data intelligence, the company was able to analyse this data and identify patterns. The result was an intelligent route optimisation that shortened delivery times by 15 percent and significantly reduced fuel costs. By focussing on smart data rather than just big data, the company achieved measurable results in a short space of time.

Practical applications of data intelligence in various industries

Retail and e-commerce

In retail, companies use data intelligence for personalisation. Precise customer profiles are created by analysing customer data. This makes it possible to offer the right product to the right customer at the right time. Online retail benefits from this in particular. Recommendation algorithms are based on intelligent data analyses[2].

A large retail chain uses data intelligence to optimise stock levels. By analysing sales data, weather data and historical trends, it can predict which items are needed in which shop. This significantly reduces overstocking and cancellation costs[3].

Industry and manufacturing

Machines and sensors constantly generate large amounts of data in production. Data intelligence helps to utilise this data sensibly. Predictive maintenance is a key word here. By analysing machine data, companies can detect faults before they occur[4].

A manufacturer of precision parts uses intelligent data analyses for quality control. Every manufactured part generates measurement data. This data is analysed in real time and compared with target values. Deviations are recognised immediately before faulty parts leave the factory[5].

Financial sector and banking

Banks and insurance companies use data intelligence for risk assessment and fraud detection. By analysing transaction patterns, smart data is generated that immediately flags up suspicious activities. This protects customers and the company[2].

A large bank uses data intelligence to analyse the creditworthiness of loan applications. Historical data, current market trends and customer profiles are combined. The result is precise risk models that enable better credit decisions and reduce default rates[3].

The technological building blocks of data intelligence

Modern data intelligence is based on several technologies. Artificial intelligence and machine learning play a central role in this. These technologies make it possible to automatically recognise patterns from data and make predictions[8].

Data mining is another important technique. It makes it possible to filter specific information from large amounts of data. Statistical methods help to ensure the quality of the findings. Finally, visualisation tools make complex results understandable for decision-makers[7].

A retail chain uses a data-supported approach for its product range planning. Sales data is combined with weather data and calendar information. Machine learning models learn which products are in demand under which conditions. The forecasts are then used for ordering and placement in the shops[4].

Data intelligence in practice: from idea to realisation

Step 1: Data acquisition and integration

The first step is to collect and collate data from various sources. These can be internal systems or external data sources. It is important that the data is consistent and complete. A clear data strategy helps with this[7].

Step 2: Data cleansing and quality check

Raw data often contains errors, duplicates and inconsistencies. These need to be removed. Reliable smart data can only be created with high-quality data. A thorough quality check is not optional, but necessary[13].

Step 3: Intelligent analysis

Now the analysis methods come into play. Machine learning and other intelligent processes recognise patterns in the data. The aim is to gain usable insights that answer real business questions. The analyses should be focused and targeted[8].

Step 4: Visualisation and deployment

The best analyses are useless if they are not used. That's why the results need to be visualised in an understandable way. Dashboards and reports help decision-makers to quickly draw the right conclusions. Only when smart data reaches the right people can real business value be created[13].

Frequent challenges during implementation

Many companies fail not because of the technology, but because of the implementation. A common problem is data quality. If the input data is poor, even the best algorithms cannot deliver good results. Careful data cleansing is therefore essential[6].

Another problem is the formation of silos. Many companies have their data distributed across different systems. These data silos need to be overcome. Only when data from different areas is combined can real data intelligence added value be created. A clear governance structure helps here[7].

Data protection must not be forgotten either. Smart data must not only be of high quality, but also secure and compliant with data protection regulations. Without these framework conditions, even the best analysis is useless. Companies must define transparent guidelines for handling data[6].

Why data intelligence is shaping the future

Companies that use data intelligence strategically gain a real competitive advantage. They make better decisions in less time. They recognise opportunities earlier and risks faster. They can act more efficiently and think more innovatively[11].

Its importance will continue to grow. With increasing data volumes and advancing automation, it will become even more important to filter the right data from the masses. Companies that fail to develop this capability will be left behind[4].

BEST PRACTICE at the customer (name hidden due to NDA contract): For a long time, a medium-sized manufacturer of electrical accessories was relatively traditionally orientated. With the targeted introduction of data intelligence, the company was able to accelerate its product development. By analysing market trends, customer data and sales information, insights were gained on the basis of which new products were developed in a targeted manner. The company was able to reduce its time to market by 40 per cent and significantly increase the rate of successful new product launches.

Practical tips for successful implementation

Getting started with data intelligence doesn't have to be complicated. Start with clear business objectives. What does your organisation want to achieve with data intelligence? Better customer loyalty? Cost savings? Faster innovation? With defined goals, a meaningful strategy can be developed[11].

Start small and scalable. Start with a pilot project. This will teach you what works and what doesn't. You can then use this knowledge to tackle larger projects. Quick successes motivate the company and create trust in the approach[7].

Invest in the right people. Technology alone is not enough. You need professionals who understand data analytics and can translate business questions into technical solutions. Data scientists, data architects and business analysts are valuable[5].

Create a data-driven culture. Data intelligence only works if the entire company is on board with this approach. This means training, transparency and a willingness to make decisions based on data rather than gut instinct[11].

My analysis

Data intelligence is no longer just a buzzword, but a business-critical capability. The path from a mountain of data to valuable knowledge requires strategy, technology and people. Companies that bring these components together create a sustainable advantage[1][11].

Essentially, it's about being smart with data. This does not mean collecting all the data, but using the right data intelligently. Data intelligence makes it possible to act faster,

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