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AIROI - Artificial Intelligence Return on Invest
The AI strategy for decision-makers and managers

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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

7 November 2025

Unleashing data intelligence: KIROI 3 - From big to smart data

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In a world where companies are confronted with huge amounts of data on a daily basis, data intelligence plays a crucial role. It transforms the flood of information into valuable insights and helps to make strategic decisions. Many organisations collect data, but rarely use it in a targeted manner. Yet there is enormous potential in intelligent analysis that can strengthen companies in the long term. Data intelligence helps to identify patterns, optimise processes and create competitive advantages. Clients often report that this is precisely where they are looking for support - in transforming big data into smart data.

Data intelligence as a strategic success factor

Companies collect data from a wide variety of sources on a daily basis. This includes customer data, transaction histories, market trends and internal process information. However, without a clear strategy, this information often remains unutilised. Data intelligence makes it possible to structure and analyse this data and convert it into recommendations for action. This creates real added value for the company.

A practical example: a retail chain uses data intelligence to optimise its stock levels. By analysing sales data, it can predict which products are particularly in demand. This saves costs and avoids stock shortages. Intelligent data analysis also helps in customer service. Companies can recognise which issues occur frequently and can take targeted measures.

Another example is the logistics sector. Here, routes and delivery times are optimised using data intelligence. This leads to faster deliveries and lower costs. Data is also used in the healthcare sector to improve treatment processes and provide better care for patients.

Data intelligence in practice: examples from the industry

Optimisation of business processes

Many companies use data intelligence to improve their internal processes. By analysing production data, a manufacturer can identify bottlenecks and take targeted action. This leads to greater efficiency and less downtime. Data also helps to increase employee satisfaction and offer targeted further training in the area of human resources.

Another example is the automotive industry. Here, data from vehicles is used to predict maintenance requirements. This saves costs and increases customer satisfaction. Data is also used in the retail sector to personalise the shopping experience and make targeted offers.

A third example is the financial sector. Here, data is used to better assess risks and recognise cases of fraud at an early stage. This protects the company and its customers.

Customer orientation and personalisation

Data intelligence helps companies to better understand their customers. By analysing purchasing behaviour and preferences, personalised offers can be created. This increases customer satisfaction and promotes loyalty.

One example is the use of data intelligence in the media industry. Streaming platforms analyse user behaviour in order to suggest suitable content. This increases user loyalty and satisfaction. Data is also used in e-commerce to provide personalised recommendations and increase sales.

Another example is tourism. Here, data is used to personalise travel offers and respond specifically to the needs of customers. This leads to a higher booking rate and greater satisfaction.

Data intelligence and the future of decision-making

Data intelligence is changing the way companies make decisions. Instead of relying on intuition, decisions are based on sound data. This reduces risk and leads to better results. Companies that utilise data intelligence are more flexible and can adapt more quickly to changing market conditions.

One example is the use of predictive models. Companies can predict market trends and customer needs and react in a targeted manner. This enables more precise strategic planning and creates competitive advantages.

Another example is the automation of processes. Routine tasks can be automated by utilising data intelligence. This saves time and resources and allows employees to concentrate on creative and strategic tasks.

A third example is the improvement of data quality. By using data intelligence, errors and inconsistencies can be recognised and rectified. This leads to greater data reliability and better decisions.

BEST PRACTICE with one customer (name hidden due to NDA contract) A medium-sized company from the logistics sector used data intelligence to optimise its supply chains. By analysing historical data, bottlenecks could be identified and targeted measures taken. This led to a 20 per cent reduction in delivery times and a significant reduction in costs. Employees reported greater satisfaction and better collaboration between departments.

My analysis

Data intelligence is a decisive factor for the success of modern companies. It makes it possible to utilise data in a targeted manner and gain valuable insights from it. Companies that utilise data intelligence are more flexible, more efficient and better prepared for changing market conditions. The transformation from big data to smart data is the key to creating sustainable competitive advantages. Transruption coaching helps companies to develop their data strategy and successfully implement data intelligence.

Further links from the text above:

Why data intelligence is the key to your business success

Why Data Management? 10 benefits you need to know ...

What is data intelligence and what does it mean?

Data intelligence for corporate success

Data intelligence or the art of turning data into gold ...

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence return on investment here.

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