The term digital supply chain is particularly at home in the areas of digital transformation, Industry and Factory 4.0 as well as eCommerce and digital commerce. A digital supply chain describes the modern way in which companies control and manage their products from the procurement of raw materials through to delivery to the customer - with the help of digital technologies.
Instead of paper and telephone, for example, special software, sensors and the internet ensure that all steps are monitored automatically and in real time. This enables companies to react more quickly to problems and organise their processes more efficiently. Delivery times are shortened, storage costs are reduced and unnecessary errors are avoided.
An illustrative example: an online retailer uses a digital supply chain to recognise when a product needs to be reordered. The system automatically reports when stock levels are low and triggers an order with the supplier. At the same time, the customer can be informed about the progress of the consignment. This keeps everything transparent and flexible - for both the company and the customer. Digital supply chains help companies to remain competitive and customer-orientated.
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