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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

29 August 2025

Mastering departmental innovation: KIROI step 6 for decision-makers

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Driving innovation in the department in a targeted manner

In modern companies, it is crucial that each department recognises and exploits its own potential for innovation. A successful innovation process within the department not only supports efficiency, but also encourages employees to think creatively. External impetus and targeted support during the innovation process are key factors in making departmental innovation sustainable.

Impetus and support for departmental innovation

In order to promote departmental innovation, it is important to offer employees inspiration and suitable tools. In technical areas, for example, intelligent sensor technologies can be used to improve quality and production processes. In sales, data-based tools could help to analyse customer data and thus make offers more individual and customised. HR departments also benefit from innovative processes, for example by using AI-supported applicant selection procedures to identify suitable candidates more efficiently. Support during these processes ensures that nobody is overwhelmed and that there is still room for creative ideas.

Examples from practice

KIROI BEST PRACTICE at ABC (name changed due to NDA contract)

In the production department of one company, the use of intelligent sensors significantly reduced the error rate. This technical innovation significantly reduced unplanned production stops. In addition, the employees received training on how to make optimum use of the new technology and how to contribute their own suggestions for improvement. This made departmental innovation practical and measurable.

KIROI BEST PRACTICE at DEF (name changed due to NDA contract)

One sales team benefited from precise data analyses that were used to evaluate customer data and create individual customer profiles. This enabled the team to tailor offers precisely to customer expectations and thus significantly increase closing rates. The departmental innovation was demonstrated here by the direct impact on business success.

KIROI BEST PRACTICE at GHI (name changed due to NDA contract)

AI-supported selection processes were introduced in one HR department. This technology facilitated the pre-selection of applicants and significantly improved the matching of candidates with job profiles. As a result, employees were able to focus more on strategic tasks, which significantly advanced departmental innovation.

How departmental innovation promotes collaboration

Innovation within a department often has an impact beyond departmental boundaries. This is because when teams are equipped with clear ideas and new tools within their functions, the understanding of their possibilities increases. This often leads to more co-operation between departments, which work together on solutions and support each other. In this way, a sustainable innovation process can be established in which everyone involved can benefit from the new impulses.

Managers as companions of departmental innovation

Decision-makers are faced with the task of not only promoting innovation in departments, but also supporting it in a targeted manner. This means that managers must support their teams in understanding and utilising new technologies and processes. It is important to promote a culture of dialogue and openness in order to reduce resistance. Conscious further training in dealing with innovations and new technologies plays a major role here and gives managers the necessary impetus to manage change processes.

Shaping departmental innovation sustainably together

The targeted support of innovation projects in departments helps to recognise existing potential and utilise it effectively. Teams benefit from practical impulses and training that enable them to integrate ideas into their day-to-day work. Experience shows that employees often report that they feel better understood and supported when innovation is organised as a common path. This not only increases efficiency, but also the team's commitment to continuous improvement.

My analysis

Departmental innovation is not a short-term project, but a continuous process. The combination of targeted support, the use of suitable technologies and an open corporate culture creates a solid foundation for sustainable improvements. Managers are important guides in this process, supporting change while respecting the individual freedom of employees. This creates a strong innovative force that strengthens departments and advances entire organisations.

Further links from the text above:

[1] AI as a threat or an opportunity in times of skills shortages

[2] Driving departmental innovation: Focus on KIROI Step 6

[4] KIROI Step 6: Own department - AI to increase ...

For more information and if you have any questions, please contact Contact us on the topic or read more blog posts on the topic Artificial Intelligence Blog here.

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