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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

21 June 2025

Dynamic prompting (Glossary)

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The term "dynamic prompting" is particularly at home in the fields of artificial intelligence, automation and digital transformation. It describes a modern method of getting machines - such as chatbots or voice assistants - to respond even better and more individually to human requests.

Instead of always receiving the same, fixed instructions, with dynamic prompting the artificial intelligence receives flexibly modified commands based on the current situation or user behaviour. This means that the machine constantly adapts its responses or actions to what the user actually needs or wants to know.

A simple example: Imagine you are communicating with a customer support chatbot. With static, i.e. fixed prompting, the bot would give strictly prefabricated answers - without responding to your request individually. With dynamic prompting, on the other hand, the bot recognises which information is particularly important to you based on your input and adapts its answers directly to this.

Dynamic prompting makes digital assistants smarter, more personalised and more helpful - a real added value for companies and users.

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