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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

25 June 2024

E-Government (Glossary)

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The term e-government is firmly anchored in the areas of digital society, digital transformation and cybersecurity. E-government describes the use of digital technologies by government agencies to make services and administrative processes more efficient, transparent and user-friendly for citizens and companies.

An important goal of e-government is to replace or simplify the visit to the public office with digital services. For example, citizens can re-register their place of residence online, submit applications digitally or apply for important documents such as birth certificates directly online.

E-government thus ensures greater convenience and saves time and costs - not only for citizens, but also for the authorities themselves. All data must be processed particularly securely, as the protection of personal information is extremely important.

An illustrative example: Anyone moving to a new city can use e-government services to re-register online instead of having to go to the office in person. This makes administration modern, digital and simple - and makes everyday life much easier for many people.

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