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5 August 2024

Emotional stability: the secret of successful managers


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Emotional stability is the invisible foundation of successful leadership. Many managers ask themselves why some colleagues keep their nerve in crisis situations while others quickly lose control. The answer lies in the ability to achieve emotional stability. This competence determines how you are perceived as a manager and how your team reacts to your decisions. Emotional stability does not mean having no feelings. Rather, it is about consciously controlling your emotions and remaining capable of acting even under pressure. In this article, you will learn why emotional stability is so important for managers and how you can systematically develop this skill[1][2].

The importance of emotional stability in leadership

Emotional stability is one of the key personality traits in the Big Five model of psychology.[2] It describes the ability to better control one's own emotions in challenging situations and to react more calmly. Managers who have a high level of emotional stability radiate calm and reliability. This has a direct impact on the corporate culture and the performance of your team[3].

Your employees take their cue from you. If you remain calm in stressful situations, you give your team a sense of security. This is particularly important in the financial sector, healthcare and industry. These sectors are characterised by high pressure, quick decisions and responsible tasks. Emotional stability helps you to remain rational and not be overwhelmed by fear or anger[1].

Managers with stable emotions make better decisions. They can process information more clearly without being distracted by negative feelings. This leads to higher performance throughout the organisation. Your authenticity and inner attitude directly influence the productivity and satisfaction of your employees.

What does emotional stability really mean?

Many people misunderstand emotional stability. They think that emotionally stable people have fewer feelings or have to be happy all the time. This is a big mistake. Emotional stability means that you are aware of all your feelings and can deal with them consciously[4].

An emotionally stable person does not simply suppress sadness, anger or fear. Instead, this person recognises that the feeling is there and still acts purposefully. After a maximum of 90 seconds, an intense feeling loses its immediate power. After that, you can process it and move on.[4] This is the core of emotional stability in a professional context.

Emotional stability enables you to remain calm and level-headed even in challenging situations. You keep your cool even in crisis situations because you have learnt to regulate your emotions and not be controlled by them.[2] This ability to regulate is indispensable in sectors such as banking, industry and management.

The core elements of emotional stability

Emotional stability rests on several pillars. The first element is self-confidence. You need to know your own strengths and weaknesses. The second element is resilience, i.e. the ability to recover from setbacks and emerge stronger. The third element is dealing constructively with criticism.[1] If you have emotional stability, you can accept feedback without feeling personally attacked.

Then there is emotional intelligence. This is the ability to recognise and understand your own emotions and correctly interpret the emotions of other people. Managers with a high level of emotional intelligence can resolve conflicts constructively and motivate their teams better.[3] This understanding is just as important in technical industries as it is in creative fields or in sales.

Emotional stability also manifests itself in patience and inner calm. Some also call this serenity or inner balance.[6] People with stable emotions do not react over-impulsively. They choose their reactions consciously and not automatically. This makes them reliable leaders whom employees trust.

Why emotional stability is crucial for managers

In the modern working world, managers are constantly under pressure. Constantly changing demands, economic uncertainties and complex personnel development are part of everyday life. Without emotional stability, managers quickly fall into negative emotions such as fear, anger or insecurity[7].

This has direct consequences for the entire company. A CEO without emotional stability spreads nervousness and uncertainty in management. This has an impact right down to employee level. In contrast, a manager with stable emotions radiates trust and confidence. This positive basic emotion is contagious and has a positive influence on the corporate culture[7].

In the financial sector, for example, emotional stability is essential. Financial managers must keep their nerve during stock market turbulence and economic crises. This is the only way they can make strategic decisions that protect the company. The same applies to managers in the healthcare sector. A medical director or ward manager must exude emotional stability in emergencies so that the team can remain focussed.

Emotional stability also improves the relationship with your team. Employees feel valued when their manager acts in a calm and level-headed manner. They are more likely to have the confidence to address difficult topics. This promotes open communication and psychological safety in the team.[3] These aspects are crucial for innovation and performance in modern companies.

Practical ways to develop emotional stability

Mindfulness and self-reflection for emotional stability

Emotional stability can be trained and developed. One proven way is regular mindfulness practice. Meditation and mindfulness exercises strengthen the neuronal structures that are responsible for emotion regulation.[5] This sounds abstract, but it is scientifically well documented.

In practical terms, this means: take 10 to 15 minutes a day to meditate. Observe your thoughts and feelings without judging them. This trains your mind to recognise emotions without being overwhelmed by them. This is particularly important in stressful phases of your work as a manager.

Self-reflection is a second important building block. Ask yourself regularly: When do I lose my cool? Which situations trigger negative emotions in me? What are my personal stressors? The better you know yourself, the more specifically you can work on your emotional stability.[5] In coaching processes, many managers also use 360-degree feedback to understand how others perceive their emotional reactions.

A practical example shows its effectiveness: a department manager in an industrial company realised that he quickly became impatient in meetings. Through regular mindfulness practice and self-reflection, he developed the ability to follow even long discussions calmly. His emotional stability improved significantly. The team perceived him as more open and approachable.

Work-life balance as the foundation for emotional stability

Emotional stability cannot be achieved through mental techniques alone. You also need physical and emotional recovery. A healthy work-life balance is essential.[1] Managers who are constantly overworked quickly develop emotional overload and burnout.

Regular exercise and sufficient sleep are key. Around 30 minutes of physical activity per day reduces stress hormones and stabilises your emotional stability considerably. Sleep is even more important. During sleep, your brain processes emotions and stores memories. If you sleep too little, you quickly lose your ability to regulate your emotions.

A CEO of a financial company had been working on the edge of overload for a long time. His emotional stability steadily declined until he realised that he was becoming irritable and impatient in everyday life. By consciously setting boundaries at work and going jogging every day, his emotional stability improved massively. His team benefited directly from this because communication became more constructive again.

Social support strengthens emotional stability

People are social beings. Your social relationships can be an important support in developing emotional stability. A strong personal network helps you to overcome emotional challenges[1]. This can be family, close friends or even professional mentors.

Talk openly about your challenges and feelings. This does not stigmatise mental health, but shows your humanity. Managers who are in favour of an open conversation about emotional stress also create a culture of psychological safety in their teams. This not only improves your emotional stability, but also that of the entire team.

A sales director of a large retail company sought out a mentor following a conflict in management. Through regular discussions and an external perspective, this external coach was able to support the director's emotional stability. The conflicts were resolved more constructively. His team noticed that the working atmosphere improved significantly.

Emotional stability in different industries and situations

Emotional stability in the healthcare sector

Emotional stability is absolutely critical in healthcare. Emergency physicians, surgeons and care managers make decisions that can save or endanger lives. They work under constant stress and with high emotional strain.[1] One paramedic said that simulation training had massively improved her emotional stability in emergency situations. She can now keep her focus and act rationally in stressful situations. This is not only important for her health, but also for her patients.

Emotional stability in the financial sector

Financial managers and investment managers in the financial sector need extreme emotional stability. Stock market crashes, economic uncertainties and high financial risks are part of everyday life.

BEST PRACTICE at ABC (name changed due to NDA contract)A portfolio manager learnt to maintain his emotional stability in volatile market phases through targeted coaching. He developed a system of breathing techniques and self-instruction that helped him to remain rational during market turbulence. His team benefited because the pressure on his entire investment team was reduced. The quality of decision-making increased and the emotional strain on employees was significantly reduced. The coaching to strengthen his emotional stability paid off in better investment results and less staff turnover.

Emotional stability in industry and production

Emotional stability is also on the agenda for managers in industry and production. Production managers have to remain calm under deadline and cost pressure. Quality problems or machine breakdowns can quickly lead to stressful situations. A production manager in a manufacturing company worked with coaching to improve her emotional stability. She learnt to differentiate between acute crises and solvable problems. This helped her to react more proportionately. Her team then trusted her much more because she remained authentic and stable instead of overreacting. Job satisfaction and the safety culture in her department improved measurably.

Emotional stability as authenticity and personal development

Emotional stability has another important dimension: it allows you to be authentic. People who constantly suppress or disguise their emotions come across as insincere. This damages the relationship of trust with their team[4].

Emotional stability does not mean giving up your personality or wearing a mask. Rather, it is about expressing your real personality without being controlled by impulsive reactions. You can then be enthusiastic without being overreactive. You can express concern without appearing panicky. This balance makes you a credible and attractive leader.

Managers who work on their emotional stability often report profound personal changes. They become more self-confident. They make better decisions. They have fewer conflicts with their teams

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Emotional stability: the secret of successful managers

Keywords:

1TP5Mindfulness #emotionalStability #Emotion regulation 1TP5Leadership skills #Resilience

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