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19 July 2025

Empathic computing (Glossary)

Artificial intelligence Digital society Automation Digital transformation Virtual and augmented reality AI Glossary

Empathic computing is particularly at home in the fields of artificial intelligence, virtual and augmented reality and digital society. It means that computers and digital systems are able to recognise and respond to human feelings and moods. This allows technologies to become even more personalised and helpful.

Imagine using virtual reality glasses to take part in an online meeting. Using empathic computing, the system recognises from your voice or facial expressions, for example, whether you are stressed or relaxed. It can then make suggestions, such as taking a break or involving a colleague.

This concept helps to make digital experiences more human and promotes well-being, especially in everyday working life or when collaborating with teams from different cultures. Empathic computing is therefore not just a technical innovation, but also enables a new quality in dealing with digital applications.

In the future, empathic computing could help us to communicate more effectively, recognise conflicts more quickly and even provide targeted learning support - depending on our mood and situation.

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Find out how empathic computing is making digital interactions more human. Read more about the future of AI now!

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Sanjay Sauldie

Sanjay Sauldie is a digital strategist, speaker and developer of the transruption toolkit, which companies can use to make their digital transformation measurable, human and sustainable. With kiROI - the AI-based approach to value creation in the digital age - he helps self-employed people and companies to integrate artificial intelligence into their processes in a practical way. With his outstanding marketing strategy iROI, he has already led countless companies to greater visibility and thus more profits. He combines digital innovation with disruptive thinking models for a sustainable business strategy. He studied mathematics and computer science at the University of Cologne, completed a Master of Science in Digital Disruption at the University of Salford (UK) and a Design Thinking programme at MIT/EMERITUS Singapore. As a multiple award-winning expert - including the Golden Web Award and the Innovation Award of the Initiative Mittelstand - he advises SMEs and corporations. His motto: "Digitalisation is not an end in itself - it must serve people."

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