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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

16 August 2025

Building employee competences: KIROI step 8 for leadership success

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The development of skills and competences among employees is a decisive factor for sustainable management success. In the context of the KIROI model in particular, the systematic Building employee expertise play a central role in the targeted development of teams and the achievement of organisational goals. Through careful support in various phases, managers promote the individual and collective performance of their employees.

The contribution of targeted employee competence development to management success

In essence, it describes Building employee expertise the planned development of employees' knowledge, skills and abilities. This promotes strengths and develops potential, which has a direct impact on productivity and motivation. In practice, companies often use a combination of methods such as coaching, project-based learning and on-the-job training to expand competences in a practical way.

A real example from the automotive industry illustrates this: Employees in production were promoted through job rotation in different departments. This not only increased their technical skills, but also gave them an insight into related work processes. This broad range of skills strengthened team performance and improved the ability to find solutions to technical challenges.

IT companies also report successful coaching programmes in which team leaders receive individual support. These coaches support the development of methodological skills such as project management and conflict resolution. The result is better management of agile processes and increased personal responsibility within the team.

In the service sector, many companies use e-learning formats to enhance social skills such as communication or customer orientation in addition to professional expertise. This enables flexible learning and sustainable implementation of the content in everyday working life.

KIROI Step 8: Building employee competence as a success factor in management

The eighth step of the KIROI model emphasises the targeted development of employee skills. The aim is to strengthen managers in their role as mentors and to continuously empower employees. Individual development plans and regular feedback are used to systematically close skills gaps.

BEST PRACTICE with one customer (name hidden due to NDA contract) In a medium-sized mechanical engineering company, the methodological expertise of the technical teams was significantly improved through the targeted use of coaching and mentoring measures. This enabled managers to provide employees with more targeted support in the realisation of complex projects, which led to faster problem solving and increased customer satisfaction. The development was accompanied over several months and customised to the respective strengths.

There are many opportunities in industrial companies, Building employee expertise to make it lively. One example is the introduction of learning circle groups in which colleagues share their knowledge on new technologies or safety standards. These peer learning formats promote collaboration and a shared sense of responsibility.

Practical methods for promoting employee competence

Practical approaches combine different forms of learning in order to cover as many areas of expertise as possible. The following methods have proven their worth:

  • On-the-job training, in which employees take on new tasks in their working environment and thus gain direct experience.
  • Project work as an opportunity to take on responsibility and expand methodological and social skills.
  • Mentoring and coaching to promote personal development and realise individual potential.
  • E-learning platforms for self-directed learning and flexibility in terms of time.
  • Regular feedback rounds that strengthen the dialogue between employees and managers.

In the retail sector, for example, companies rely on short workshops to improve advisory and presentation skills. This not only improves customer satisfaction, but also the self-confidence of employees.

In the healthcare sector, managers report that the combination of simulation training and specialised training helps to increase confidence in critical situations. This effectively combines professional expertise and methodological skills.

Support as a key role in skills development

The explanation of the KIROI model emphasises that constant support from managers is crucial. They support employees in mastering new tasks and provide impetus for individual development. Clients often report that this support is particularly valuable during challenging project phases.

Another example from the financial sector shows how a manager regularly worked on development issues with a management coach. This strengthened leadership skills with a focus on motivation and conflict management, which had a noticeable impact on team cohesion and performance.

My analysis

The sustainable Building employee expertise is fundamental to leadership success in today's dynamic working environment. The combination of individual development measures, practical learning formats and trust-based support creates skills that strengthen teams and organisations. The KIROI model shows how systematic skills development can be organised in a targeted manner. Companies that take this step seriously benefit from smart leadership and agile, high-performing employees.

Further links from the text above:

Successful skills development: 9 tips and 3 methods [1]

Skills development: importance and methods [2]

Methodological expertise: Why it is crucial for your everyday life [3]

Competence model: For successful personnel development [5]

Competence management - definition, advantages, models [6]

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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