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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

17 January 2025

KIROI Step 8: Employee skills development as a success factor

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Employee skills development is a key success factor for modern companies. It helps employees to expand their skills in a targeted manner and adapt to new requirements. Many organisations report that they not only increase the satisfaction of their teams through targeted measures, but also strengthen their competitiveness. In this article, you will find out how employee skills development works in practice and which methods have proven their worth.

Why employee skills development is important

Companies today are faced with constant change. Technologies are developing rapidly, markets are changing and new requirements are emerging. Employee skills development helps teams to remain flexible and fit for the future. It not only promotes technical skills, but also soft skills such as communication and teamwork.

Many clients report that they experience greater innovative strength and better customer relationships through the targeted development of their employees. Motivation also increases when employees feel that their potential is recognised and promoted. This strengthens loyalty to the company and reduces staff turnover pressure.

Employee skills development in practice

Methods of employee competence development

There are numerous ways to implement employee skills development. One popular method is on-the-job training. Here, employees learn directly on the job by taking on new tasks and being supported by experienced colleagues. This is particularly effective because what has been learnt can be applied immediately.

Another approach is mentoring. An experienced mentor accompanies an employee over a longer period of time. This involves regular feedback and individual support. Coaching is also a tried and tested method, especially for managers. This involves targeted reflection and the development of personal strengths.

Project work is another option. Employees take on tasks outside their usual area of work. This allows them to expand their expertise and gain new perspectives. Practical examples show that such projects often lead to new ideas and solutions.

Examples from the industry

An employee skills development programme was introduced in a medium-sized company. Employees were able to take part in workshops in which they learnt new methods for solving problems. This led to a significant improvement in teamwork and faster decision-making processes.

Another example is a technology company that used job rotation. Employees regularly moved between different departments. This broadened their knowledge and allowed them to be deployed more flexibly. Satisfaction increased because employees took on new challenges and expanded their skills.

A third example is a service company that introduced regular feedback sessions. Employees received constructive feedback and were thus able to further develop their strengths. This led to better communication and greater motivation within the team.

Employee skills development as support

Transformational coaching in the context of employee skills development

Transruption coaching supports teams in projects relating to employee skills development. It helps to recognise individual strengths and promote them in a targeted manner. Both professional and personal competences are taken into account.

One example from practice is a company that wanted to introduce a new software system. The employees were unsure and had reservations. Targeted coaching enabled them to develop their skills in dealing with the new technology. This led to a smooth introduction and greater acceptance within the team.

Another example is a company that hired a new manager. The manager was experienced but unsure of how to deal with the team. Through coaching, she was able to develop her leadership skills and motivate the team better. Employee competence development thus became a success factor for the entire organisation.

A third example is a company that was undergoing a reorganisation. The employees were insecure and afraid of change. Through targeted support and coaching, they were able to expand their competences and better prepare themselves for the new requirements. Employee competence development helped to successfully implement the reorganisation.

BEST PRACTICE with one customer (name hidden due to NDA contract) A comprehensive employee skills development programme was introduced in an international company. Employees were able to take part in various workshops and training sessions. There were also regular feedback rounds and individual coaching sessions. Satisfaction levels rose significantly and the company's innovative strength increased. Employees reported that they felt valued and were able to develop their skills in a targeted manner. This led to greater motivation and better results in the team.

My analysis

Employee skills development is a key success factor for modern companies. It helps to make teams flexible and fit for the future. Targeted measures enable employees to expand their skills and adapt to new requirements. This strengthens competitiveness and promotes satisfaction within the team. Transruption coaching supports companies in projects relating to employee skills development and helps them to recognise and specifically promote individual strengths.

Further links from the text above:

A complete overview of competence development

Employee training methods

What is meant by skills development?

Popular methods for developing the skills of company employees

Targeted skills development

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