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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

28 April 2025

KIROI Step 8: Successfully mastering employee competence development

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Successfully mastering employee competence development: A practice-orientated guide

Employee skills development is a key component of a company's success. It helps to promote individual and collective skills in a targeted manner and adapt them to changing requirements. This process involves far more than just further training - it accompanies employees through customised development paths and thus ensures sustainable performance and motivation.

Strategic importance of employee skills development

The targeted development of employee skills has a direct impact on productivity, innovative strength and competitiveness. Particularly in industries such as manufacturing, IT and the service sector, companies that take employee skills development seriously are more agile and efficient. For example, a medium-sized mechanical engineering company uses systematic skills models to develop junior staff in a targeted manner and to make current employees fit for digitalisation.

In an international advertising agency, team workshops and coaching programmes are also used to develop soft skills such as communication and problem-solving skills in order to complete creative projects more successfully. An IT service provider also benefits from regular on-the-job training, which makes new technologies tangible and prepares employees for future tasks in a practical way.

The cornerstone of effective employee skills development

1. needs analysis and competence model

The first step is to determine the specific skills required. Companies identify which skills are needed today and which will be crucial in the near future. For example, an international logistics service provider defines target competences in order to master the challenges of digital supply chain management systems. To this end, existing employee competences are systematically compared with the company's objectives.

2. agree individual development plans

Employee skills development is more successful when it is personalised. A large insurance company therefore pursues individual development plans that respond flexibly to previous knowledge, goals and career aspirations. These are agreed in personal meetings with employees in order to promote their motivation and facilitate customised measures.

3. practical learning through a variety of formats

Learning through practice is essential. Methods such as job rotation, project work or on-the-job training have proven to be particularly effective. For example, employees in a pharmaceutical company benefit from a wide range of experiences by switching between the laboratory, quality control and production. Digital learning platforms also complement traditional seminars and workshops, so that each employee can experience skills development at their own pace and within their own time frame.

An IT company combines classroom training with e-learning modules and webinars to efficiently develop technical and social skills.

Supporting employee skills development through specialised coaching

Coaching offers a complementary way of providing targeted support for employee skills development. Both managers and specialists benefit from personalised support from external coaches or internal mentors. For example, a leading automotive supplier uses leadership coaching to support its team leaders in managing complex change processes and optimising the development of their teams.

Employees also gain new perspectives through coaching, reflect on their own working methods and can strengthen their methodological skills, for example in dealing with conflicts or organising projects. This is often reflected in improved collaboration and greater personal responsibility.

BEST PRACTICE with one customer (name hidden due to NDA contract) In a medium-sized IT company, targeted coaching measures were used to establish a programme that combines traditional specialist training with personal development. Employees reported that they felt more confident about taking on new responsibilities as a result. Internal communication within the team was also significantly improved.

Tips for the sustainable implementation of employee skills development

For a long-term effect, it is important to organise skills development as a continuous process. The following aspects support success:

  • Employee participation: Actively involve employees in planning and reflecting on the measures.
  • Variety of methods: Use a combination of classroom training, digital learning formats, practical projects and coaching.
  • Feedback culture: Regular constructive feedback promotes the learning process and motivates further development.
  • Provide resources: Reserve time and financial resources for further training and coaching.
  • Measure success: Evaluate the development and impact of skills development with clear criteria.

For example, a leading energy supplier integrates routine skills assessments into its employee appraisals in order to make individual development levels transparent and identify specific areas for development. In this way, training measures are planned precisely and employee skills development is supported in the long term.

My analysis

Employee skills development is essential in order to meet the challenges of a dynamic labour market. Companies should rely on a mixture of strategic planning, practical learning formats and individual support through coaching. This makes it possible not only to strengthen specialist skills, but also to develop methodological and social skills in a targeted manner. A structured approach with clearly defined development plans and regular evaluation supports sustainable success.

In many industries, successful practical examples show how employee skills development can be implemented in practice. In particular, the combination of learning in the workplace, individual coaching and modern digital formats helps to motivate employees and make them fit for the future.

Further links from the text above:

Skills development: definition + successful examples [1]

Employee development: methods and benefits [2]

Popular methods for developing employee competences [3]

Successful skills development: tips and methods [5]

Importance and methods of skills development [7]

Employee development and competent development [9]

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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#BigData #Coaching #compliance #Data intelligence #Ethical guidelines 1TP5InnovationThroughMindfulness #Competence models #artificial intelligence #Employee skills development #Sustainability #Praxis-orientated learning #SmartData 1TP5Corporate culture #Chains of responsibility 1TP5Further training

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