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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

2 November 2025

KIROI step 8: Employee competence development for decision-makers

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Employee skills development is an essential component of modern corporate strategies. It supports companies in systematically promoting the skills of their employees and thus securing sustainable competitive advantages. Decision-makers are faced with the challenge of identifying suitable measures and implementing them in a targeted manner in order to realise potential. Accompanying implementation can provide impetus, as can be seen impressively from a variety of examples from different sectors.

Why employee skills development is crucial for decision-makers

Decision-makers play a key role when it comes to planning and promoting the further development of employees. Employee competence development helps to harmonise strategic goals with individual skills. In this way, companies benefit from improved efficiency and increased innovative strength. In the automotive industry, for example, it has been common practice for years to provide employees with technical training to make them fit for new drive technologies. At the same time, IT companies regularly rely on agile training programmes to increase the adaptability of teams to new software development methods. In the healthcare sector, specialists attend targeted seminars to improve communication and empathy skills, which significantly improves patient care.

These examples show that employee skills development is essential for the technological and methodological adaptation of companies, among other things. Decision-makers should therefore create the right framework conditions and actively support development steps.

Methods for employee skills development: Practical approaches for decision-makers

The best way to implement employee skills development is with a combination of different methods. Decision-makers weigh up which approaches are most effective in their company.

Job rotation and project work as practice-orientated learning formats

In manufacturing companies, managers often use job rotation to deploy employees in a variety of ways and expand their skills. For example, a specialist from production learns about planning in controlling. Similarly, project assignments in the consulting sector support the development of project management and team skills through practical application.

Coaching and mentoring as individual support tools

Individual coaching is often used in the financial sector to support managers in change processes. Through coaching, they receive targeted feedback and learn how to better utilise their strengths. Mentoring programmes are also popular in the IT sector to ensure the transfer of knowledge between experienced employees and junior staff.

Blended learning and digital learning formats for flexible continuing education

Many companies, for example in the retail sector, integrate e-learning programmes that combine theory and practice. These allow employees to learn flexibly and close existing knowledge gaps in a targeted manner. Interactive webinars or simulations support the application of new knowledge in realistic scenarios.

BEST PRACTICE with one customer (name hidden due to NDA contract) A medium-sized industrial company introduced a blended learning programme that combined technical training with accompanying practical projects. Employees reported increased motivation and better application of what they had learnt in their production processes.

Success factors for sustainable employee skills development

It is important for decision-makers to view employee skills development as a continuous and coordinated process. The following aspects are helpful here:

  • Clear target definition based on corporate strategy
  • Early involvement of employees and targeted analysis of potential
  • Integration of practical phases to apply newly acquired knowledge
  • Promotion of an open feedback culture for reflection and improvement
  • Support from external coaches or experts for quality assurance

Telecommunications companies, for example, have increased the loyalty of their employees through regular feedback meetings and development plans. Service companies also report that a mix of training and coaching accelerates individual development and strengthens team spirit.

KIROI step 8 as support for decision-making processes

The targeted step of developing employee skills as part of projects such as KIROI supports decision-makers in implementing development measures in a structured manner. This is not just about imparting knowledge, but also about strengthening self-organisation and a sense of responsibility. The coaching concept of transruptions-Coaching supports companies in developing customised strategies and actively shaping the change process.

This provides decision-makers with concrete tools and impulses that support them in managing skills development processes. In addition, the sustainability and effectiveness of the measures is increased by involving employees as active designers of their learning process.

My analysis

Employee skills development is not a one-off event, but an ongoing process that makes a significant contribution to the company's success. Decision-makers are faced with the task of selecting suitable methods and actively supporting employees. Practical formats such as job rotation, individual coaching and digital learning programmes make a valuable contribution here. Accompanying concepts such as KIROI Step 8 offer structured support to systematically and effectively organise skills development. In this way, companies promote the performance and motivation of their employees in the long term.

Further links from the text above:

Skills development: definition + successful examples

Employee development methods & benefits

Popular methods for developing the skills of company employees

Successful skills development: 9 tips and 3 levels

Skills development: importance and methods

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence return on investment here.

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#BlendedLearning #Coaching #compliance #Ethical guidelines #Employee skills development #Sustainability #Personnel development 1TP5Corporate culture #Corporate strategy #Chains of responsibility

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