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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

8 August 2025

Mastering employee development: KIROI step 8 for managers

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Employee development as a strategic success factor

Employee development is a key lever for companies that want to assert themselves in the changing world of work. Managers are faced with the challenge of supporting their teams in a targeted manner and continuously expanding individual competences. This is not just about traditional further training, but about holistic support that closely combines motivation, creative freedom and learning. Those who actively organise this process create the conditions for sustainable corporate success.

Structured further development as a key point

Targeted employee development requires systematic planning. This begins with the individual analysis of competences and ends with customised further training measures that are aligned with the company's strategic goals. Workshops and training courses as well as learning formats that incorporate the latest technologies are increasingly becoming part of the development culture. The use of artificial intelligence (AI) is also becoming increasingly important in order to efficiently identify and promote personalised learning paths or learning needs.

Companies in the media industry, for example, use interdisciplinary training that combines technical expertise and creative skills to prepare employees for AI-supported projects. In the automotive industry, specialists support innovation processes by expanding their methodological knowledge through blended learning, which combines face-to-face and online formats. Teams in the service sector also benefit from individualised coaching that addresses digital transformation and customer needs.

Managers as trailblazers for employee development

Managers play a key role in employee development. They create the framework conditions for autonomous learning and promote a culture of continuous dialogue. This is supported by a coaching approach that does not work with promises of effectiveness, but offers impulses and guidance. Managers often report that external counselling opens up new perspectives and helps them to reflect more critically on internal structures.

In practice, coaching presents project teams and managers with the task of formulating individual learning objectives and establishing mutual feedback. In the financial sector, for example, internal mentoring programmes are being initiated to link junior staff with experienced colleagues. In the retail sector, managers are increasingly focussing on digital learning platforms that provide employees with flexible training, making it easier to adapt to changing customer requirements. In the IT sector, teams are focussing on agile learning by integrating small learning bites into their daily work.

AI as the engine of modern development culture

The integration of AI-based training opens up new opportunities in employee development. AI can suggest individual learning paths, adapt the pace of learning and recommend relevant content in line with requirements. The acceptance and sensible use of these technologies require that the development of employees is accompanied appropriately so that uncertainties can be reduced.

KIROI BEST PRACTICE at company XYZ (name changed due to NDA contract)
A medium-sized company from the technology sector implemented an AI-supported training programme for its employees. This programme combined online modules with face-to-face workshops and accompanying coaching. Employees reported that the personalised learning support better prepared them for new technological challenges and enabled them to become more involved in decision-making processes.

KIROI BEST PRACTICE at ABC (name changed due to NDA contract)
One media company focussed on interdisciplinary training courses in which AI applications were presented in a practical way and tested together. Managers received special training to promote an open learning culture. This enabled teams to react more innovatively and flexibly to market changes.

KIROI BEST PRACTICE at DEF (name changed due to NDA contract)
In the service sector, one company established a coaching system that supported employees in the use of new tools and evaluated individual development steps. This significantly boosted motivation and confidence in new technologies.

Impetus for sustainable employee development

Support from experienced coaches can optimally support the development process. The specific needs of teams and individuals take centre stage. The aim is to activate existing resources, remove obstacles to learning and recognise opportunities for development. This creates a space in which change and innovation can succeed. Managers learn how to take on their role as facilitators and enablers and thus contribute to the positive development of employees.

Many industries are already showing encouraging examples of how interactive learning formats, the targeted use of AI and systematic coaching can work together to successfully organise employee development. These experiences can often be applied to individual company situations.

My analysis

Employee development is a dynamic and individualised process that should not be planned with fixed promises. Instead, supportive coaching and the targeted use of new technologies such as AI provide valuable impetus. Companies and managers benefit equally when they promote dialogue and long-term learning. Individual potential can thus be efficiently promoted and competitiveness sustainably strengthened.

Further links from the text above:

[1] KIROI Masterplan: Artificial intelligence in the film & media world

[4] KIROI Step 1: How decision-makers turn shared knowledge into competitive advantages

For more information and if you have any questions, please contact Employee development or read more blog posts on the topic Employee development here.

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