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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

18 August 2025

Employee development with KIROI: How to strengthen competences in a targeted manner

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Targeted skills development as the key to sustainable success

Today, employee development is an elementary component of making companies adaptable and fit for the future. Particularly in times of dynamic markets and digital transformation, it is clear that continuous learning and the targeted promotion of skills are indispensable. Innovative approaches and support, such as those offered by KIROI, support decision-making processes and development measures with practical impetus and customised solutions.

Many managers turn to coaching services with questions about employee development when it comes to promoting employees in a targeted manner and better utilising their potential. Clients often report that they would like support in identifying suitable development areas and at the same time appreciate support that accompanies them in the implementation of measures instead of expecting quick solutions. In this way, employee development is experienced as an ongoing process characterised by reliable feedback and transparent communication.

The role of feedback and communication in employee development

An open and constructive communication culture promotes the development of competences in the long term. Managers are called upon to establish regular feedback loops that make developments visible and give employees guidance. The support provided by KIROI gives impulses as to how such processes can be individually designed and does not make any promises of effectiveness, but rather supports the search for practice-orientated solutions.

In the technology sector, for example, those responsible for software development often report the challenge of training teams in an agile manner so that new requirements and methods can be better integrated. In retail, on the other hand, managers often see the need to further develop employees in dealing with digital systems and customer interaction. In the healthcare sector, it is also clear that interdisciplinary skills in particular are increasingly in demand, which is why individual learning paths are favoured there.

KIROI as support for complex development projects

KIROI focuses on supporting projects relating to employee development. We do not promise quick solutions, but rather provide sustainable impulses that open up room for manoeuvre for those responsible. Consultancy is geared towards individual requirements and supports the specific project in question - be it role critique, skills analysis or the development of new learning formats.

KIROI BEST PRACTICE at company XYZ (name changed due to NDA contract) Here, the introduction of a hybrid learning programme in production was supported through targeted support. Employees received individualised support in dealing with new machines and digital control systems. This led to a measurable increase in self-confidence and better team communication, without the project being launched with unrealistic expectations. The responsible managers particularly appreciated the practical impulses and the supportive guidance during the process.

In the area of employee development, it is important to recognise existing resources and develop them further in a targeted manner. In this way, the development of skills in areas such as digital literacy or project management can be systematically promoted. At the same time, this type of support creates an understanding of the long-term challenges and prevents disappointment due to overly high expectations.

Cross-industry examples of targeted employee development

In the manufacturing industry, companies rely on modular training programmes that gradually introduce employees to new technologies. Managers act as coaches who monitor and promote individual learning progress. In the service sector, employee development often means strengthening soft skills such as customer orientation and conflict resolution. Practical training and the integration of digital learning platforms help here.

KIROI BEST PRACTICE at ABC (name changed due to NDA contract) In a retail company, the aim was to specifically promote less experienced employees in the areas of sales and product knowledge. Through the accompanied development of learning materials and feedback mechanisms, competences were improved without disrupting regular operations. Managers found the support to be a helpful guide in the complex process of employee development.

In the financial sector, too, employee development often involves dealing with new regulatory requirements. Here, support is provided during the introduction of new compliance and risk management standards, whereby ongoing adaptation and communication are crucial.

KIROI BEST PRACTICE at DEF (name changed due to NDA contract) A company in the healthcare sector used the support to improve its skills in digital patient communication. Employees received training and professional support that helped them to use the new tools confidently while maintaining personal dialogue. Managers reported that the targeted support increased both acceptance and quality.

My analysis

Employee development is not a one-off project, but a long-term process that requires individual support. With KIROI, managers receive practical support in order to manage skills development in a targeted manner and pursue realistic goals. The promotion of communication and feedback forms the foundation for sustainable success. This makes it possible to strengthen employees in their potential and prepare companies for the challenges of tomorrow.

Further links from the text above:

[1] Mastering cultural transformation: KIROI step 4 for leaders - SAULDIE

For more information and if you have any questions, please contact Contact us on the topic or read more blog posts on the topic Artificial Intelligence Blog here.

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#DigitalTransformation #Feedback culture 1TP5Management development #Competence development #Employee development

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