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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

28 April 2024

Employee Experience (Glossary)

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The term employee experience is particularly at home in the areas of HR work and teams, digital transformation and digital leadership. It describes the overall experience that employees have during their entire time at a company - from their first contact to their daily work to their departure.

A positive employee experience is created when employees feel valued, enjoy coming to work and can use modern digital tools that make their work easier. Companies that pay attention to a good employee experience improve motivation, productivity and employee loyalty to the company.

An illustrative example: a company introduces a flexible working model and digital communication tools. This enables employees to work together from any location, organise meetings efficiently and organise their tasks more easily. At the same time, regular employee surveys are conducted in order to recognise wishes and problems at an early stage. The result: employees feel listened to and supported - their employee experience improves.

A strong employee experience brings the company benefits such as fewer sick days, lower staff turnover and a better image as an employer - topics that are becoming increasingly important in the age of digital transformation.

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