Employee qualification: Strengthening competences with KIROI
Today, targeted employee training is an important building block for successful business in dynamic markets. The constant change brought about by new technologies and changing work processes presents companies with the challenge of continuously developing the skills of their employees. A systematic approach focussing on eight key competencies from the KIROI model can help with this.
Why employee training is particularly important
Many managers report that employees often come to them with uncertainties regarding new digital tools. This is precisely why employee training requires a clear mentor who provides impetus and the necessary tools to strengthen the appropriate skills in a targeted manner. Clients often report that support in implementing new ways of working is more helpful than training alone.
Industrial companies therefore rely on iterative, step-by-step projects to train employees in digital and agile skills. This ensures greater independence and a sense of responsibility. One example is a company that was able to identify and rectify errors in the production process more quickly thanks to continuous training measures.
The eight KIROI competences in the focus of employee qualification
The KIROI competencies offer a practical structure for organising employee training in a targeted manner and effectively promoting individual strengths. These include technical skills, methodological knowledge, social competence and communication skills, which are becoming increasingly important in complex working environments.
One company from the service sector reported that employees became digitally savvy through targeted workshops. This enabled software launches to be implemented smoothly and the teams felt better supported. This increases motivation and facilitates change processes.
KIROI BEST PRACTICE at company XYZ (name changed due to NDA contract) As part of a project, the methodological expertise of employees was expanded in several phases. Agile methods were gradually introduced, which led to greater flexibility and better collaboration, even in virtual teams. Employee training accompanied the entire project with impulses and feedback loops so that the cultural change could be established as a success factor.
How employee qualification can be specifically supported by KIROI
The coaching approach accompanies projects relating to artificial intelligence and digitalisation. It focuses not only on providing employees with technical qualifications, but also on promoting openness and a willingness to learn. In doing so, the support dispenses with promises of effectiveness and instead offers practical impetus and sustainable support at an individual pace.
In the manufacturing industry, targeted employee training and skills development during the introduction of a digital quality management system led to a significant improvement in product quality. Thanks to the KIROI approach, employees were able to expand their knowledge step by step and handle new tools with confidence.
KIROI BEST PRACTICE at company XYZ (name changed due to NDA contract) As part of a project to digitalise customer service, the coaching approach was used to strengthen employees' social and communication skills in particular. The teams learnt how to deal with customer concerns in a targeted manner and how to use new communication channels at the same time. The employee qualification programme was accompanied, flexible and always geared towards the real challenges faced by employees.
What is important when implementing employee training
Many organisations report that skills surveys and regular reassessment of employees' knowledge are a good basis for promising qualification measures. In this way, further training and development can be tailored precisely to needs. Above all, changes in the corporate culture and mindset should be accompanied by targeted training.
In the industry, attention is often paid to organising further training as a development process that gives employees the opportunity to train themselves in a structured way. This makes people feel more empowered and increases the acceptance of new technologies.
KIROI BEST PRACTICE at company XYZ (name changed due to NDA contract) In a medium-sized company, employee training based on the KIROI model was used to support the generational change and the associated succession in the technical area. This enabled employees to expand their technical and methodological skills, while at the same time strengthening their sense of responsibility for handling digital systems. The support provided by the project not only provided professional impetus, but also support for cultural development.
My analysis
Employee qualification benefits in particular from a holistic approach supported by KIROI. The systematic strengthening of the eight core competences creates a basis for change and sustainable development of the workforce. It has been shown that, in addition to technical training, the promotion of methodological, social and communication skills is crucial. Such measures combine technical innovations with cultural change and thus successfully enable new ways of working.
Further links from the text above:
[1] Mastering digitalisation: Success strategies for digital disruption
[6] Employee skills development: KIROI step 8 for leaders
For more information and if you have any questions, please contact Contact us on the topic or read more blog posts on the topic Artificial Intelligence Blog here.
Deutsch 
English (UK)