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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

21 October 2025

KIROI Step 5: Ethics guidelines as a success factor for decision-makers

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Ethical guidelines as a compass in complex times

Today, ethical guidelines are not mere formalities, but crucial success factors in responsible management. They not only provide orientation, but also have a lasting impact on a company's culture and are therefore a central building block for entrepreneurial behaviour. Many clients come to us with questions about uncertainties in the area of conflict between profit and responsibility, law and morals, tradition and innovation - and are looking for specific impetus and support in the development and implementation of ethics guidelines.

In the dynamic economic environment, companies are faced with the challenge of not only setting ethical standards, but also living them. Practice shows: Those who see ethical guidelines as a continuous learning and reflection process create trust, strengthen their own profile and prove themselves as employers, business partners and responsible players in society.

Ethical guidelines in practice: from theory to lived culture

The introduction of ethics guidelines is an important milestone for many decision-makers. Companies often start with a comprehensive code of conduct that defines clear rules for dealing with colleagues, customers and suppliers. The ABC analysis helps to prioritise and identify the most important ethical issues - thus ensuring practical relevance[1].

Exemplary fields of application

A medium-sized mechanical engineering company integrates ethical guidelines into the onboarding process so that new employees are informed about ethical expectations right from the start. Regular workshops complement this offering and promote an open dialogue about difficult decision-making situations.

An international retail company favours transparent communication: internal ombudsmen are available as points of contact for ethical issues. This creates a climate in which concerns and questions can be addressed openly without fear of negative consequences.

An automotive supplier systematically integrates its ethical guidelines into supplier selection and evaluation. Sustainability, human rights and environmental protection thus become measurable criteria in the cooperation.

BEST PRACTICE with one customer (name hidden due to NDA contract) A manufacturing company revised its code of ethics with my support. The focus was on involving all hierarchical levels in the development process in order to promote acceptance. In addition, regular ethics workshops were introduced in which real cases from everyday working life were discussed and solutions developed. Challenges such as conflicts of interest, data protection and diversity were thus incorporated into daily activities. Today, employees report a noticeably improved working atmosphere and more clarity in difficult situations. The success is also evident in external communication: the company is perceived as a trustworthy partner, which has a positive impact on customer relationships.

Ethics guidelines as a success factor for decision-makers

Managers report that ethical guidelines provide security and clear orientation in confusing situations[2]. They help to make difficult decisions and promote a culture of openness and responsibility. Ethics guidelines are not a rigid set of rules, but rather thrive on continuous reflection, dialogue and adaptation to changing conditions.

Recommendations for action in practice

Invite your teams to discuss and develop ethical guidelines together. Create spaces for open dialogue, as this creates a common understanding and the guidelines become a lived practice.

Integrate ethical guidelines into all relevant processes - from personnel selection and supplier evaluation to crisis management. This is the only way to make ethics visible not only on paper, but also in everyday life.

Use coaching and external support, for example as part of transruption coaching. External input helps to recognise blind spots and adopt new perspectives. Clients often report that external moderation provides crucial support for the process.

Further examples from the industry

A technology group relies on an internal reporting system for ethical violations that enables anonymous reporting. The evaluation of these reports led to the optimisation of internal processes and the strengthening of the compliance culture.

A financial services provider incorporates ethical guidelines into the target agreements for managers. This makes ethical behaviour measurable and has a direct influence on variable remuneration.

Together with its suppliers, a trading company develops a code of conduct that makes social and ecological standards binding. Regular audits ensure transparency and trust in the supply chain.

My analysis

Ethical guidelines are more than just a compliance tool - they are a key success factor for sustainable and responsible business. They provide stability in difficult times, strengthen the trust of all stakeholders and ensure clarity in an increasingly complex world. Companies that actively live and develop ethical guidelines benefit from a positive corporate culture, a strong employer brand and long-term success on the market.

Utilise the opportunities offered by ethical guidelines: Create transparency, promote dialogue and seek professional support during implementation. This will help you make the step from theory to practice - and position your company for the future.

Further links from the text above:

Ethical guidelines Definition | Stock market lexicon - AllShares [1]

Mastering ethics guidelines: KIROI step 5 for managers - SAULDIE [2]

ETHICAL GUIDELINES - BRP [3]

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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#Department optimisation #compliance #Ethical guidelines #Idea development 1TP5Innovation power #kiroi #Sustainability #Process optimisation 1TP5Corporate culture #Chains of responsibility

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