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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

4 August 2025

KIROI Step 9: How targeted skills development revolutionises your leadership development

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Leadership development: Targeted skills development as the key to sustainable success

Leadership development is a key concern for many companies that want to support and promote their managers in a targeted manner. Especially in times of increasing digitalisation and the integration of artificial intelligence, it is above all the skills relating to change management, communication skills and decision-making processes that need to be developed in a targeted manner. KIROI coaching acts as a catalyst and facilitator of learning processes without making any promises of effectiveness.

The topics that managers come to us with

Clients often report that they are faced with complex challenges ranging from managing internal transformation processes to developing agile leadership solutions. The desire for more skills in employee motivation, dealing with conflicts or confident decision-making plays a major role. At the same time, many are looking for support on how to strike a better balance between clear goal-orientation and empathetic leadership.

For example, managers in industry are working with KIROI to develop their skills in using digital tools and virtual teams. In service companies, they work specifically on improving communication with customers and employees. In the healthcare sector, too, coaching provides valuable support in developing leadership skills in highly dynamic and emotionally stressful environments.

Management development: Building up expertise with KIROI as a guide

The targeted development of competences in management development requires individually tailored support that provides impetus and reflection without merely pre-calculating solutions. KIROI coaching supports managers in gradually expanding their competences and applying them in practice. This creates sustainable learning processes that are dovetailed with the respective project and change context.

Particularly in situations in which artificial intelligence is used, it is crucial that managers learn to recognise technological potential and at the same time take the people in the team with them. Developing this expertise is complex and requires time and trustworthy support.

KIROI BEST PRACTICE at company XYZ (name changed due to NDA contract) In a manufacturing company, management development was supported by targeted workshops and individual coaching as part of an AI project. The managers were able to improve their ability to moderate change processes and strengthen the transfer of knowledge between technical and management teams, which contributed significantly to the acceptance of the new technologies.

Practical examples from various industries

In the automotive industry, it is a frequent concern to strengthen managers for the challenges of electromobility and digital production processes. Skills in strategic thinking and change management are developed there.

KIROI BEST PRACTICE at ABC (name changed due to NDA contract) A medium-sized company used KIROI to prepare managers for the introduction of AI-supported quality control. The focus was on promoting problem-solving strategies and developing an open mindset towards new technologies, which made it easier to overcome both technical and interpersonal challenges.

In the financial sector, leadership skills are increasingly being developed in the context of digital transformation and regulatory requirements. The focus here is on analytical judgement and strong communication skills.

KIROI BEST PRACTICE at DEF (name changed due to NDA contract) A leading financial institution integrated KIROI coaching to support managers in anchoring data-driven decision-making processes and at the same time strengthening team cohesion in times of hybrid work. The coaching programme accompanied the managers through interactive modules and personal reflection phases.

Methodical approach for sustainable skills development

The structured development of skills includes an analysis of individual needs, the development of customised learning paths and the use of diverse learning formats such as simulations, coaching and peer learning. This approach is characterised by the absence of quick promises and the offer of continuous support. Managers are thus motivated to take responsibility for their own development as learners, which is described as extremely effective in practice.

The integration of AI in leadership coaching opens up new possibilities, for example through virtual scenarios that enable safe practice of leadership behaviour, as well as real-time feedback to refine your own communication and decision-making strategies.

My analysis

Targeted skills development is essential for modern leadership development and can be supported in the long term with the right guidance. KIROI coaching offers practical impulses for this and guides managers safely through change processes, particularly in relation to the implementation of artificial intelligence. It is important to take the individual context and specific challenges into account and not to raise unrealistic expectations. This creates a learning environment that combines both technology and humanity and promotes an innovative leadership culture.

Further links from the text above:

[1] AI-supported executive coaching - Retorio

[2] Leadership development: Comprehensive guide - Haufe Akademie

[4] Leadership development: The guide for HR - Personio

[5] Effective leadership development: concepts - andconsorten

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