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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

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30 June 2024

Hybrid AI (Glossary)

Artificial intelligence Automation Digital transformation Artificial intelligence glossary

Hybrid AI is particularly at home in the fields of artificial intelligence, digital transformation and automation. The term describes a system that combines different forms of artificial intelligence in order to achieve better and more reliable results.

Instead of using just one method, for example machine learning, hybrid AI mixes several approaches. These can be, for example, classic, rule-based methods together with modern, learning algorithms. This results in systems that can both learn from experience and follow fixed rules.

An illustrative example: In a modern customer service chatbot, Hybrid AI ensures that the programme not only analyses and learns from previous enquiries, but also adheres to clear guidelines on legal issues. This makes the chatbot more helpful and safer for customers.

For companies, hybrid AI means that they can benefit from the strengths of different AI technologies. This leads to better automation, more flexible processes and an easier introduction of artificial intelligence in everyday life.

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written by:

Sanjay Sauldie

Sanjay Sauldie is a digital strategist, speaker and developer of the transruption toolkit, which companies can use to make their digital transformation measurable, human and sustainable. With kiROI - the AI-based approach to value creation in the digital age - he helps self-employed people and companies to integrate artificial intelligence into their processes in a practical way. With his outstanding marketing strategy iROI, he has already led countless companies to greater visibility and thus more profits. He combines digital innovation with disruptive thinking models for a sustainable business strategy. He studied mathematics and computer science at the University of Cologne, completed a Master of Science in Digital Disruption at the University of Salford (UK) and a Design Thinking programme at MIT/EMERITUS Singapore. As a multiple award-winning expert - including the Golden Web Award and the Innovation Award of the Initiative Mittelstand - he advises SMEs and corporations. His motto: "Digitalisation is not an end in itself - it must serve people."

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