Hyperautomation is a term from the categories of automation, artificial intelligence and digital transformation. It describes the further development of classic automation: not only are individual, recurring tasks taken over by machines, but entire company processes are automated through the targeted use of modern technologies such as artificial intelligence, machine learning and robotic process automation.
In contrast to simple automation, hyperautomation is about digitalising and networking complex workflows and decision-making processes. This enables companies to work faster, more efficiently and with less human effort.
An illustrative example: In an online shop, orders can be automatically accepted, checked, packed, dispatched and even processed by the chatbot in the event of queries - all without manual intervention. Hyperautomation enables these individual steps to work together seamlessly and intelligently. This ensures faster processes, lower error rates and greater customer satisfaction.
Hyperautomation is therefore an important lever for companies to remain competitive and continue to develop digitally.
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