In today's companies, idea management is at the centre of valuable innovation processes. The term encompasses much more than simply collecting ideas; it means a systematic and structured approach to suggestions for improvements and innovations. Particularly in the demanding context of modern working environments, well thought-out idea management helps to promote creativity and at the same time strengthen competitiveness in the long term. The focus here is on KIROI Step 6, which is specially tailored to the needs and potential of departments and guarantees practical implementation.
Idea management as a driver for departmental innovation
The sixth step in the KIROI concept specifically supports departments in establishing idea management as an integral part of their everyday processes. This means that employees actively contribute their perspectives and expertise in order to develop practical solutions. In production, for example, specific workshops as part of KIROI Step 6 have noticeably reduced material waste and simultaneously increased product quality. The teams used joint brainstorming to organise machine processes more efficiently and eliminate sources of error.
The IT department of a medium-sized company also successfully utilised idea management by creating an automated ticket system. It saved the team repetitive tasks and opened up space for strategic innovations. At the same time, employees benefited from increased motivation because their ideas were valued and implemented quickly. Another example is the application in customer service, where the systematic collection of suggestions for improvement led to the optimisation of communication processes and significantly shorter response times.
BEST PRACTICE with one customer (name hidden due to NDA contract) In a manufacturing company, KIROI Step 6 was used to design a workshop that brought together all department heads. Together they developed new production methods. The consistent process support led to a 15 per cent reduction in reject rates and improved the working atmosphere through more cross-departmental communication.
Structured support in idea management
Successful idea management is based on two pillars: creative impulses and systematic support. KIROI Step 6 provides clear process structures with which ideas are submitted, evaluated and further developed. Teams meet regularly in moderated idea sessions and bring in different perspectives. This not only promotes better solutions, but also team cohesion.
It is also advisable to clarify responsibilities transparently and simplify decision-making processes. This prevents promising ideas from failing due to bureaucratic hurdles. In departments that were supported in KIROI step 6, employees often reported that the new workflow had resulted in more initiative and commitment. This not only increases satisfaction, but also the efficiency of processes.
The introduction of digital tools can also significantly support this process. Platforms for recording ideas facilitate documentation and create transparency so that every idea remains traceable. If accompanying workshops are organised regularly, obstacles can be identified at an early stage and solutions developed together. In this way, idea management provides long-term support and motivation.
Practical examples from various industries
An innovative way of optimising patient admissions was developed in the healthcare sector. Employees in the admissions area introduced new concepts that significantly reduced waiting times and administrative work. In retail, on the other hand, idea management enabled a more flexible product range, as goods were customised more quickly according to customer requirements. In a service company, the involvement of all teams led to the introduction of a new feedback system that strengthens customer loyalty and enables targeted training.
BEST PRACTICE with one customer (name hidden due to NDA contract) In a medium-sized service provider, a cross-departmental ideas forum was initiated through KIROI Step 6. It helped to break down communication barriers and enabled a company-wide transfer of knowledge. After just a short time, this led to measurable process improvements and greater customer satisfaction.
Impulses for sustainable idea management with KIROI Step 6
KIROI Step 6 can help to anchor a lively and sustainable ideas management system in every department. The integration of clear processes facilitates the submission and systematic evaluation of suggestions. It is important that all employees feel responsible and that the results achieved are communicated transparently.
Through workshops, digital tools and targeted coaching, obstacles can be recognised and removed at an early stage. This creates space for creativity and innovation. Especially when managers lead the way and credibly communicate the importance of idea management, teams report increased motivation and an open culture of innovation.
Companies that consistently implement these principles not only support the individual development of their employees, but also secure their long-term competitiveness. Idea management thus becomes the engine for continuous improvement and growth.
My analysis
Systematic and structured idea management offers departments a clear advantage in today's corporate world. KIROI Step 6 specifically highlights the potential of teams by combining creative impulses and organised support. The large number of practical examples shows how different sectors can benefit from active idea management. It provides impetus, supports projects in a structured way and enables effective process improvements. Companies that take this step seriously lay the foundations for a vibrant culture of innovation and sustainable success.
Further links from the text above:
REFA's definition of idea management
Rethinking ideas management: KIROI step 7 in the company
The guide to idea management - ITONICS
KIROI step 6: Idea management as a driver of departmental innovation
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