Today, an idea management system is indispensable if departments want to develop their innovative strength in a targeted manner. Many teams report that such a system gives them new impetus and enables them to improve their processes in the long term. The sixth step of KIROI in particular shows how an idea management system works in practice. It helps to systematically develop, evaluate and successfully implement creative ideas. This results not only in suggestions, but also in tangible changes that are directly effective on site.
Why an idea management system is important for departments
Departments are often faced with the challenge of finding innovative solutions and managing day-to-day operations at the same time. An idea management system helps to activate the potential of employees. It creates a structured framework in which ideas are not only collected, but also developed further in a targeted manner. Many clients report that such a system enables them to react more quickly to challenges.
In practice, it has been shown that an idea management system in production helps to reduce material waste. In the HR department, intelligent duty rosters help to reduce stress and increase motivation. In sales, too, a systematic approach leads to customer feedback being translated into new strategies in a targeted manner.
Idea management system: practical examples from various departments
Production and logistics
A digital ideas portal was introduced in the production department of a medium-sized company. Employees were able to submit suggestions easily. This led to faster identification of weak points and a significant improvement in process quality. A logistics service provider also benefited by analysing transport routes and thus saving time and costs.
Another example: through targeted workshops, a team in production recognised how material waste can be reduced. Product quality stabilised and the reject rate fell measurably.
Personnel department and sales
Intelligent work schedules were developed in the HR department of a service company. Employees reported that stressful situations occurred less frequently and motivation increased. In sales, an automated system helped to optimise visit intervals. This led to shorter travelling times and higher customer satisfaction.
Another example: a field sales team used an idea management system to develop new approaches for customer contact together with colleagues. The coordination processes were significantly improved.
IT and customer service
An automated ticket system was introduced in the IT department of a company. This reduced repetitive enquiries and created more space for strategic projects. The processing time decreased and customer satisfaction increased.
In customer service, an idea management system helped to record feedback more quickly and translate it into concrete measures. The teams worked more efficiently and were able to respond more quickly to customer concerns.
BEST PRACTICE with one customer (name hidden due to NDA contract) An innovative idea management system was introduced in a production department that enabled employees to submit digital suggestions easily. The result was faster identification of weak points and a 15 % improvement in process quality within a year.
How to successfully implement an idea management system
A few points are crucial for an idea management system to work. Regular and interactive workshops promote the exchange of different perspectives. Clear criteria for evaluating suggestions create transparency and fairness. Responsibilities for implementation should be defined at an early stage. Feedback to idea providers motivates and keeps the culture of innovation alive.
Another tip: Moderated idea sessions allow teams to bring in different perspectives. The collected suggestions are jointly evaluated and prioritised. Based on this, the teams define specific action steps and ensure that the project progresses responsibly.
BEST PRACTICE with one customer (name hidden due to NDA contract) A service company integrated the sixth step of KIROI to implement ideas after their evaluation phase together with the teams involved. This led to greater acceptance and improved coordination processes at departmental level.
transruptions-Coaching: Support during the introduction of an idea management system
transruptions-Coaching supports departments in the introduction and implementation of an idea management system. The support is practical and helps teams to overcome obstacles. Creative energy is focussed and the culture of innovation is sustainably strengthened.
Many clients report that they are able to work faster and more efficiently as a result of the support. The teams receive impetus that can be directly implemented in their day-to-day work.
BEST PRACTICE with one customer (name hidden due to NDA contract) In one IT department, external support coaching helped the team to establish the KIROI process in the department in a targeted manner. This enabled complex innovation projects to be implemented more efficiently and internal communication to be strengthened at the same time.
My analysis
An idea management system is a key component in transforming departments in the long term. It helps to systematically develop and implement creative ideas. Practical examples show that such a system is effective in many areas. The support provided by transruptions coaching helps teams to realise their potential and successfully implement innovations.
Further links from the text above:
Idea management: Transform your department with KIROI Step 6
Rethinking idea management: KIROI step 6 for your department
With KIROI Step 6 to the innovation department
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