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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

18 September 2025

KIROI step 7: Unleash ideas management throughout the organisation

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Idea management plays a central role in sustainable corporate progress. The step of unleashing idea management across the entire organisation creates the basis for making the power of innovation and potential for improvement fully usable. Companies that successfully implement this process often benefit from increased employee motivation, more efficient processes and a more resilient corporate culture.

Idea management: the cornerstone for innovative organisations

Idea management refers to a structured procedure for recording, evaluating and implementing suggestions and innovations within a company. It goes far beyond the mere collection of ideas and includes targeted management and accompanying processes that transform ideas into measurable improvements. The active involvement of all employees enables a variety of perspectives and a stronger identification with the company's operations.

Manufacturing companies, for example, use idea management to optimise production processes: An employee suggests replacing a tool component with a new material, which increases tool life and reduces downtime. In the service sector, a colleague can make a suggestion for the digitalisation of internal processes, which speeds up customer service and at the same time minimises input errors. Suggestions are also often practical in the skilled trades: a team may suggest a modified sequence of work steps that reduces material consumption and improves quality at the same time.

Company-wide anchoring of idea management

In order for idea management to be fully effective, it must be integrated throughout the company - i.e. across all departments and hierarchical levels. This ensures that suggestions do not get stuck in silos, but are evaluated and implemented on a broad basis. A standardised digital platform supports this process considerably by creating transparency and facilitating exchange.

An example from the automotive industry shows how several departments are involved: Production employees provide ideas for process improvement, which the quality department checks for feasibility, while controlling evaluates the benefits and costs. At the same time, marketing teams can contribute suggestions for customer communication, which are discussed in innovation workshops. This cross-industry collaboration is crucial for successfully unleashing idea management.

In retail, idea management supports the introduction of new sales strategies, such as the optimisation of shop layouts based on customer feedback. Logistics contributes suggestions for improving the delivery of goods, which saves time and money. The entire company benefits from this kind of open dialogue across all departments.

Practical implementation - how to use ideas effectively

A clearly structured process is essential to make idea management productive. This includes

  • The simple collection of ideas through various channels (digital platforms, workshops, structured brainstorming sessions)
  • A transparent evaluation by experts and idea providers that minimises subjective assessments
  • Targeted implementation with accompanying monitoring based on key figures
  • Continuous feedback to the idea providers to maintain motivation and commitment

Whether in mechanical engineering, where suggestions for machine operation raise safety standards, or in the IT sector, where new software tools for automation are proposed - a structured approach ensures recognisable success and greater acceptance.

There are also benefits in the healthcare sector: Nursing staff contribute ideas to optimise duty rosters, which both reduces the workload and improves the quality of care. Financial service providers also use idea management to streamline internal processes and bring customer-orientated product innovations to market more quickly.

BEST PRACTICE at a customer (name concealed due to NDA contract): During a project, idea management was used to collect cross-departmental suggestions for a new reporting system. Employees from Controlling, IT and Sales jointly developed a tool that provides real-time data and speeds up decision-making. This led to measurable time savings of 20 per cent and increased user satisfaction.

Providing impetus through targeted coaching in projects

As the implementation of ideas often involves organisational hurdles, transruptions coaching offers accompanying support. This coaching accompanies projects relating to idea management and teaches methods that can be used to move innovations forward and overcome obstacles.

For example, companies from the telecommunications industry have reported how coaching helped to improve communication between different departments. A medium-sized mechanical engineering company also utilised this offer to increase acceptance of the new suggestion culture and strengthen the depth of implementation. The involvement of managers was particularly emphasised as the key to acceptance and sustainability.

Certain issues that target groups often come to coaching with are, for example, uncertainty in dealing with change processes, difficulties in bridging the gap between creative ideas and their practical implementation, and the creation of an open culture for suggestions.

Idea management as a sustainable competitive advantage

In today's dynamic business environment, it is clear how important it is to unleash idea management across the organisation. The ability to efficiently capture, select and transform creative suggestions into value-adding projects allows organisations to proactively respond to market demands and differentiate themselves.

Care services that develop new forms of care through employee ideas benefit just as much as manufacturing companies that reduce costs thanks to continuous improvements. The regular integration of diverse ideas also strengthens the corporate culture and supports employee loyalty. Idea management thus becomes a motor for sustainable growth.

My analysis

Consistently unleashing ideas management across all areas of the company is a critical success factor for modern companies. A clear structure, employee involvement and supportive coaching help to fully utilise creative potential. The many examples from different industries show that economic benefits and a stronger culture of innovation go hand in hand. Those who understand and practise idea management as a holistic process gain in competitiveness, efficiency and employee satisfaction.

Further links from the text above:

What is idea management? Definition, process and ...
Definition of idea management - REFA Lexicon
What is it and what are its advantages? - TrendOne
What is Idea Management 2025: Introduction + Definition
Idea management: definition and advantages - Belonio
Idea management: definition, tools and best practices
Corporate idea management - Anika Urban
Idea management and employee suggestion schemes - Böckler
Idea management: definition, processes & benefits - HRworks
What is idea management? Definition & Process - HYPE Innovation

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#BigData #compliance #Data intelligence #Ethical guidelines #Idea management #InnovationCulture 1TP5InnovationThroughMindfulness #artificial intelligence #Employee motivation #Sustainability #SmartData 1TP5Corporate culture #Chains of responsibility

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