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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

18 September 2025

Rethinking knowledge transfer: KIROI Step 1 for decision-makers

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Today, knowledge transfer is a key success factor for companies that want to hold their own in a dynamic environment. Many organisations face the challenge of securing valuable expertise and passing it on in a targeted manner. Clients often report that they have difficulties transferring knowledge between teams, departments or generations. Knowledge transfer plays a crucial role, especially in projects that focus on innovation and continuous development.

Focus on knowledge transfer: why it is important

Companies invest a lot of time and resources in the development of expertise. However, this knowledge often remains with individuals or in isolated departments. When employees leave or take on new tasks, there is a risk of loss of expertise. Systematic knowledge transfer helps to prevent this loss and promotes teamwork.

Practical examples show how important it is to pass on knowledge:

  • A medium-sized company in the mechanical engineering sector uses regular workshops to share expertise.
  • An IT company documents processes and makes them available in an internal knowledge database.
  • A consulting firm relies on mentoring programmes to train new employees in a targeted manner.

These measures support the transfer of knowledge and create a culture of continuous learning.

Rethinking knowledge transfer: modern approaches

Traditional methods such as training courses or manuals are still important. However, they often reach their limits when it comes to complex or individual issues. Modern approaches rely on a combination of face-to-face and digital formats.

Storytelling as a tool for passing on knowledge

Storytelling is a powerful tool for conveying knowledge in a lively and memorable way. Stories create emotional connections and simplify complex topics. One example is the use of Storybox, a tool that helps companies present their stories in captivating videos. These visual solutions are particularly effective in conveying knowledge and holding the attention of viewers.

Examples from practice:

  • A pharmaceutical company uses storytelling to share experiences from projects.
  • A craft business documents success stories and makes them available in an internal blog.
  • A service company relies on video interviews to secure knowledge.

These approaches promote the transfer of knowledge and create an innovative learning culture.

Mentoring and coaching

Mentoring and coaching are central pillars of knowledge transfer in many organisations. These knowledge management methods create a direct, often informal link between experienced employees and newcomers or less experienced colleagues. Mentors and coaches not only offer specialised knowledge, but also support personal and professional development.

Examples from practice:

  • A wholesale company relies on mentoring programmes to train new employees in a targeted manner.
  • A service company uses coaching to support managers.
  • An IT company offers regular feedback rounds to share knowledge.

These measures promote the transfer of knowledge and create a personal and trusting relationship between mentor and mentee.

Documentation and knowledge databases

Creating (digital) manuals, guides or instructions helps to document knowledge and ensure that it is accessible to future employees. Knowledge databases offer an opportunity to continuously improve and update knowledge and information.

Examples from practice:

  • A mechanical engineering company documents processes and makes them available in an internal knowledge database.
  • An IT company uses a digital platform to secure knowledge.
  • A service company relies on a central knowledge database to share information.

These approaches promote the transfer of knowledge and prevent the loss of knowledge through employee turnover or retirement.

Knowledge transfer in everyday life: practical tips

Knowledge sharing should be part of everyday life. Here are some practical tips:

  • Encourage regular exchanges between teams.
  • Use digital tools to document and share knowledge.
  • Use storytelling to convey knowledge in a lively way.
  • Encourage employees to share their experiences.
  • Ensure that knowledge is accessible to all.

These measures support the transfer of knowledge and create a culture of continuous learning.

My analysis

Knowledge transfer is a key success factor for companies that want to hold their own in a dynamic environment. Modern approaches rely on a combination of personal and digital formats. Storytelling, mentoring, coaching and documentation are important tools for securing and sharing knowledge. Practical tips help to make knowledge sharing part of everyday life and create a culture of continuous learning.

Further links from the text above:

Knowledge transfer - definition, methods, examples

Knowledge transfer: How to secure expertise in your company

Knowledge transfer methods: Strategies for securing knowledge

Knowledge management in the company: Methods + Tips

Knowledge transfer | Definition, methods & examples

Knowledge management: The 5 most important methods for your company

Knowledge transfer - methods, examples, definition

Knowledge transfer in companies - Guidebook

Knowledge management: definition, methods and tools for effective corporate management

Knowledge management in the company: The 3 best methods

GUIDELINES Knowledge transfer

KNOWLEDGE TRANSFER IN COMPANIES

Knowledge management: definition and methods!

Securing knowledge: knowledge management in companies

Knowledge transfer: Definition - Sage

Secure valuable knowledge

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#BigData #compliance #Data intelligence #Ethical guidelines 1TP5InnovationThroughMindfulness #artificial intelligence #mentoring #Sustainability #SmartData #Storytelling 1TP5Corporate culture #Chains of responsibility #Knowledge management #Knowledge transfer #Knowledge transfer

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