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AIROI - Artificial Intelligence Return on Invest
The AI strategy for decision-makers and managers

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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

8 March 2025

KIROI Step 1: Knowledge transfer as a leadership booster

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Knowledge transfer is a key topic that modern managers can use as a booster for their leadership skills. Especially in a dynamic working environment, the targeted sharing of experience, skills and information ensures the sustainable development of teams and organisations. The ability to share knowledge effectively transforms leadership into an active process that not only empowers employees, but also increases innovative strength and competitiveness.

Knowledge transfer as a driver for successful leadership

Managers are increasingly facing the challenge of keeping their team up to date in times of skills shortages and constant change. Efficient knowledge transfer helps them to master this challenge. For example, managers can promote the use of mentoring in order to pass on individual expertise to young talent in a targeted manner. At the same time, the introduction of regular knowledge exchange meetings helps to communicate project-relevant knowledge across teams.

Best practice examples from various industries show how knowledge sharing proves its worth as a leadership booster: In the IT sector, agile teams establish knowledge rounds after every sprint to share successes and challenges. In the manufacturing industry, digital knowledge platforms support employees in solving problems quickly by providing access to collective expert knowledge. And in the healthcare sector, care teams benefit from regular training sessions that not only update specialist knowledge but also strengthen team cohesion.

BEST PRACTICE with one customer (name hidden due to NDA contract) A manager in mechanical engineering accompanied her transition to a new management role by systematically passing on her knowledge. She initiated workshops in which experienced colleagues shared their expertise. These impulses helped her to avoid typical mistakes more quickly and to quickly gain the trust of the team.

How knowledge transfer can be implemented in practice

Knowledge transfer should be implemented in a consistent and structured manner. One tried-and-tested method is the introduction of digital knowledge databases where tried-and-tested knowledge remains available at all times. Managers can thus ensure that their teams have quick access to important information. In addition, it makes sense to promote personal exchange formats that transport implicit knowledge, i.e. experience and „soft“ expertise.

Another method is the so-called „Leaving Expert Debriefing“, in which experienced employees systematically pass on their knowledge before leaving. This creates a knowledge bridge and protects against losses. Especially in project phases, this practice helps to ensure continuity and react more quickly to unforeseen challenges.

BEST PRACTICE with one customer (name hidden due to NDA contract) A mentoring programme was established in a medium-sized IT company in which experienced project managers passed on their knowledge to new employees. This significantly reduced the familiarisation period and considerably increased project quality.

Practical tips for promoting knowledge transfer within the company

Managers can provide the following impetus to promote knowledge transfer:

  • Regularly create spaces for exchange - whether digital or analogue, for example through weekly team meetings or knowledge cafés.
  • Visualise and document experiences, for example via short video tutorials or blog posts within the company.
  • Actively show appreciation for knowledge sharing by recognising success through knowledge exchange.

These measures not only support the flow of information, but also strengthen motivation and a sense of community within the team. At the same time, a transparent communication culture helps to break down barriers and reduce obstacles to the transfer of knowledge.

BEST PRACTICE with one customer (name hidden due to NDA contract) An open feedback culture was introduced in a consulting company, which encouraged employees to share their experiences. This led to a lively knowledge community and faster adaptation to changing customer requirements.

Knowledge transfer as an ongoing process and leadership booster

Knowledge transfer is not a one-off event, but a continuous process. Managers who actively accompany this process strengthen their role as a driving force and support the entire company in developing a learning organisation. In this way, challenges such as a shortage of skilled labour, increasing innovation requirements and rapid market changes can be better mastered.

The consistent implementation of knowledge sharing has many advantages: it promotes productivity, speeds up decision-making processes and increases employee satisfaction. Risk minimisation also plays an important role, as critical knowledge is not lost when employees leave the company. Knowledge sharing is therefore an essential element of effective leadership.

My analysis

The integration of knowledge sharing as a management tool opens up a wide range of opportunities for companies. It not only facilitates the retention of expertise, but also promotes innovation and agility. Managers who manage the process of knowledge transfer in a targeted manner strengthen their leadership skills and support sustainable success. Specific examples show that even small measures can have an impact - whether in technology-driven industries, manufacturing or the service sector.

Passing on knowledge in a targeted manner also means building trust and promoting talent. This makes knowledge sharing the driving force behind a corporate culture that actively shapes both stability and change.

Further links from the text above:

5 tips for breaking down barriers to knowledge transfer
Knowledge transfer: Definition - Sage
Knowledge transfer | Definition, methods & examples
Knowledge management in the company
Secure valuable knowledge
Knowledge transfer in companies - Guidebook
Knowledge transfer - methods, examples, definition
Knowledge transfer methods: Strategies for securing knowledge
Knowledge transfer: How to secure expertise in your company

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