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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

26 September 2024

Rethinking knowledge transfer: KIROI Step 1 for decision-makers

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Modern **knowledge transfer** is constantly evolving to meet the demands of an increasingly dynamic economy and society. Decision-makers are often faced with the challenge of not only collecting knowledge, but above all passing it on effectively and sustainably. Targeted support in knowledge transfer projects plays a central role here. KIROI Step 1 offers an innovative approach to make knowledge transfer more efficient and effective.

Rethinking knowledge transfer - What KIROI Step 1 means for decision-makers

Knowledge transfer is no longer just a one-way process in which information is simply passed on. Rather, it is about the active exchange and sustainable integration of knowledge into the work processes and thinking of all those involved. KIROI Step 1 sees itself as a strategic companion for decision-makers who want to reorganise their projects in the context of knowledge distribution and learning promotion.

A decisive advantage of this approach lies in the combination of proven methods and modern technical solutions. For example, the use of interactive videos can emotionally enrich learning content and thus increase employee attention. Group-based learning, which brings together different perspectives, is also experienced by many companies as enriching, as it promotes creativity and problem-solving skills.

Another practical example shows how targeted mentoring programmes can help to transfer knowledge directly and personally. Furthermore, documenting knowledge in digitally accessible manuals helps companies to minimise the risk of losing expertise when employees change.

Practical applications of knowledge transfer in everyday business life

In many industries, decision-makers often face the problem of effectively sharing knowledge in teams. A classic example is the induction of new employees, where structured knowledge transfer is essential. Here, KIROI Step 1 relies on a mixture of real forms of exchange such as workshops and digital tools to individualise learning experiences and make them flexibly accessible.

In the area of technical development, software companies document their best practices in interactive knowledge databases, thereby ensuring the availability of core competences regardless of the location of their employees. It is also important to be accompanied by experienced coaches who support the acquisition of knowledge with concrete impulses and thus reduce uncertainties in complex processes.

In sales, many companies rely on storytelling as a method of communicating complex product features in an understandable way. Here too, the combination of emotionally appealing content with concrete practical tips plays an important role. This enables sales teams to expand and customise their knowledge to make customer meetings more successful.

BEST PRACTICE with one customer (name hidden due to NDA contract) and then the example: In a medium-sized industrial company, KIROI Step 1 drastically reduced the familiarisation period for new female technicians. With a mix of a digital knowledge database and personal coaching, it was possible to convey complex operating instructions in a practical way and make it much easier to get started. At the same time, the combination of personal support and multimedia learning materials helped to sustainably increase motivation.

Strategically organising knowledge transfer - tips for decision-makers

Decision-makers benefit from a clear strategy when implementing knowledge transfer. They should combine different methods and always keep the needs of the learners in mind. A practice-orientated approach includes the following steps, for example:

  • Analysing existing knowledge resources and identifying gaps.
  • Selection of suitable forms of communication and learning such as workshops, e-learning, mentoring or interactive media.
  • Integration of feedback loops to recognise learning successes and challenges at an early stage.
  • Promotion of personal exchange and use of digital tools for documentation and tracking.

One example: In the pharmaceutical industry, companies are increasingly relying on modular e-learning programmes that not only impart knowledge but also actively consolidate it, accompanied by regular team meetings. In the IT sector, too, hybrid learning formats have the advantage of enabling both individual pace and strengthening teamwork.

Important components for sustainable knowledge transfer

In addition to methodological diversity, sustainable success in knowledge transfer also requires a clear structure and consideration of emotional factors. Examples from counselling show that a trusting mentoring relationship provides important impetus for personal development. At the same time, technical tools are indispensable for making knowledge available at any time and keeping it accessible regardless of location.

Regular learning circles or learning groups also support the consolidation of knowledge and promote exchange across departmental boundaries. Similarly, clients from the healthcare sector often report that interactive workshop elements have helped them to better understand complex topics and apply them more confidently in practice.

My analysis

**Today, knowledge transfer** is much more than just passing on information. KIROI Step 1 supports decision-makers in rethinking the process of knowledge transfer and implementing it in a practical way. A balanced combination of personal exchange formats, digital learning opportunities and targeted support results in sustainable learning success. Examples from industry, consulting and the healthcare sector show that active involvement and individual support are crucial. Decision-makers who embrace these impulses not only strengthen the skills of their employees, but also lay the foundations for sustainable organisations.

Further links from the text above:

[1] Knowledge transfer - definition and forms
[2] Knowledge management in the company - methods and tips
[4] Methods to ensure knowledge
[6] The best methods for imparting knowledge
[9] Knowledge transfer methods - strategies for securing knowledge
[11] Knowledge transfer & teaching methods

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#compliance #DigitalLearning #Ethical guidelines #Learning culture #mentoring #Sustainability 1TP5Corporate culture #Chains of responsibility #Knowledge transfer #Knowledge transfer

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