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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

30 May 2025

Last-Mile Delivery Robots (Glossary)

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"Last-mile delivery robots primarily belong to the robotics, eCommerce and digital commerce and automation categories. They are small, mostly autonomous robots that are used to deliver parcels or food on the last leg of the journey to the customer. This last section of the journey - known as the "last mile" - is often the most time-consuming and expensive.

The robots drive independently on pavements, avoid obstacles and deliver orders directly to your doorstep. They are usually equipped with cameras, sensors and GPS so that they can find their way and navigate safely around people and obstacles.

For example, supermarkets in a city can use last-mile delivery robots to deliver groceries to households within a few hours. Customers then receive a message via an app when the robot arrives and can simply remove their goods from the robot.

The use of such robots saves time and money and helps to reduce delivery traffic in cities. Last-mile delivery robots not only improve the service for customers, but also contribute to more modern and efficient logistics.

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