Last-mile delivery robots fall into the categories of automation, eCommerce and digital commerce, and robots. They are small, mostly autonomous vehicles that transport parcels or purchases over the last few metres from a logistics centre to the customer's front door. This "last kilometre" - the so-called "last mile" - is considered the most expensive and time-consuming part of the shipping process.
Instead of a parcel carrier delivering each parcel individually by van, these robots take over the job. They usually drive on pavements, avoid obstacles and can recognise their surroundings using cameras and sensors. Customers receive a message when the robot is at the door. The parcel can then usually be removed using a code or an app.
One example: In some cities, last-mile delivery robots deliver fresh food directly from the supermarket to the customer's home. The order is placed online, the robot drives to the address independently and in a climate-friendly manner and notifies the customer as soon as the delivery has arrived. This technology relieves traffic congestion, saves costs and speeds up delivery - a real advantage for cities and consumers in the digital age.
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