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16 October 2024

Measurement of cognitive load (Glossary)

Artificial intelligence Automation Digital transformation HR work and Teams 4.0 AI Glossary

The measurement of cognitive load is an important concept in the areas of digital transformation, HR work and teams, and artificial intelligence. Cognitive load describes how much strain is placed on our brain by tasks or information. When measuring cognitive load, we record how much "thinking work" people have to do in certain activities or in digital environments.

Why is this important? In the digital working world, the constant flood of information often causes stress and errors. If companies understand how high the cognitive load of their employees is, they can improve processes and better design digital tools.

One example: In a company, employees are testing new software. During this time, a system measures how often they make mistakes, how quickly they work and how long it takes them to complete certain steps. This data shows how demanding the software is. With these findings, the software can be improved so that it is easier to use and less stressful.

Measuring cognitive load therefore helps to make digital processes more user-friendly and efficient.

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written by:

Sanjay Sauldie

Sanjay Sauldie is a digital strategist, speaker and developer of the transruption toolkit, which companies can use to make their digital transformation measurable, human and sustainable. With kiROI - the AI-based approach to value creation in the digital age - he helps self-employed people and companies to integrate artificial intelligence into their processes in a practical way. With his outstanding marketing strategy iROI, he has already led countless companies to greater visibility and thus more profits. He combines digital innovation with disruptive thinking models for a sustainable business strategy. He studied mathematics and computer science at the University of Cologne, completed a Master of Science in Digital Disruption at the University of Salford (UK) and a Design Thinking programme at MIT/EMERITUS Singapore. As a multiple award-winning expert - including the Golden Web Award and the Innovation Award of the Initiative Mittelstand - he advises SMEs and corporations. His motto: "Digitalisation is not an end in itself - it must serve people."

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