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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

8 January 2025

Robotics process automation (Glossary)

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Robotic process automation is particularly at home in the fields of automation, industry and Factory 4.0 as well as artificial intelligence. The term refers to the use of software robots that take over simple, repetitive tasks that were previously performed by humans. These "robots" do not work physically, but perform digital tasks on the computer - such as filling out forms or transferring data between different systems.

One example: In a company, hundreds of invoices have to be checked and entered into the system every day. With robotic process automation, a software robot can complete this work at lightning speed and without errors, while employees gain more time for more demanding tasks.

Robotic process automation helps companies to save costs, avoid errors and work faster. It can be introduced quickly and adapted to existing processes without having to reorganise the entire IT infrastructure. This also makes this technology interesting for small and medium-sized companies that want to organise their processes more efficiently.

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