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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

31 July 2025

KIROI step 8: Strengthen employee expertise in a targeted and future-proof manner

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The targeted strengthening of employee competences is a decisive factor for sustainable corporate success. Many organisations today recognise that the skills and knowledge of their employees are not only crucial for day-to-day operations, but also for future challenges. Employee competence encompasses more than just professional qualifications. It also includes the ability to adapt flexibly to new situations, take on responsibility and work as part of a team. Companies that systematically promote this aspect often report increased motivation and better results.

Why employee competence is so important today

The world of work is changing rapidly. New technologies, changing customer needs and strong competition require constantly adapted skills. Employees today not only have to contribute their expertise, but also be able to learn and be open to new ideas. Employee expertise is therefore becoming a key lever for innovation and competitiveness. Companies that invest specifically in the development of their employees create a basis for long-term success.

Many clients come to us with the question of how they can strengthen the skills of their teams in the long term. Topics such as digitalisation, leadership skills and teamwork are raised particularly frequently. The challenge lies in recognising individual strengths and promoting them in a targeted manner. Employee competences play a central role in this.

Employee expertise in practice

Examples from the industry

In a medium-sized company in the logistics sector, employee expertise was strengthened through regular workshops. Employees learnt how to use new software solutions independently and solve problems as a team. This increased efficiency and satisfaction within the team.

One hospital focussed on developing social skills among nursing staff. Through targeted training, conflicts could be better resolved and co-operation between departments improved. Staff competence thus became an important factor in patient care.

A craft business promoted the methodological skills of its employees through internal projects. The employees learned how to plan and optimise new work processes. This accelerated processes and reduced errors.

How employee expertise can be strengthened in a targeted manner

Employee expertise through individual support

Every organisation has different needs. The targeted promotion of employee competences begins with an analysis of current skills. Regular feedback meetings and skills profiles help to recognise strengths and development potential. This provides employees with individual impetus for their further development.

Individual coaching, internal training and mentoring programmes are proven methods for strengthening employee skills. It is important to promote both professional and personal skills. Employees learn to take responsibility and work as part of a team.

Many companies use digital tools to support skills development. This allows employees to document their progress and be prepared for new challenges in a targeted manner.

Employee expertise through teamwork and dialogue

Teamwork is an important factor in the development of employee expertise. Regular dialogue formats such as team meetings, project rounds and peer feedback promote cooperation and mutual support. Employees learn from each other and strengthen their social skills.

An example from the IT sector shows how regular retrospectives and feedback sessions improve collaboration. Employees discuss challenges and develop solutions together. This continuously strengthens employee expertise.

Regular dialogue formats can also promote employee competence in production. Employees learn to solve problems together and contribute new ideas. This makes collaboration more efficient and innovative.

My analysis

The targeted strengthening of employee skills is a decisive factor for the success of organisations. Companies that promote individual development and teamwork create a basis for sustainable development. Employee competence thus becomes a key lever for innovation, motivation and competitiveness. Many clients report that targeted measures lead to noticeable improvements. Employee competence is not just a goal, but also a process that needs to be continuously monitored and strengthened.

Further links from the text above:

Competence management: employee competences and competence profiles

Successful skills development in 5 steps

Cleverly strengthening employee skills development

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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#compliance #Ethical guidelines 1TP5Leadership skills #Competence development #employee expertise #Sustainability #Teamwork 1TP5Corporate culture #Chains of responsibility 1TP5Further training

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