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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

24 March 2025

Rethinking knowledge sharing: KIROI Step 1 for decision-makers

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The term Exchange of knowledge is becoming increasingly important in modern companies. Decision-makers in particular are faced with the challenge of rethinking this process in order to sustainably strengthen innovation and efficiency. Only through the targeted exchange of expertise and experience can organisations remain fit for the future and respond to changing markets.

Knowledge sharing as the key to successful corporate management

Many managers know this: knowledge is a valuable resource, but it is often hidden in individual heads or unstructured systems. The first step for decision-makers is to promote a culture of open exchange and remove organisational barriers. In this way Exchange of knowledge This has made a significant contribution to improving decision-making processes and creating synergies within the company.

In practice, companies from the IT sector show how knowledge gaps are reduced through regular scrum meetings and agile workshops. Experiences are not only recorded there, but also shared directly within the team. Decision-makers in mechanical engineering are also increasingly relying on digital platforms to share technical documentation and experience reports in order to minimise assembly errors. In the service sector, project teams benefit from learning and transfer meetings in which individual challenges are reflected on together.

BEST PRACTICE with one customer (name hidden due to NDA contract) and then the example with at least 50 words.

KIROI Step 1: Strategically organising knowledge exchange

The KIROI approach supports decision-makers in establishing knowledge sharing as an integral part of management work. The aim is to design structural processes in such a way that knowledge not only flows, but is also utilised and further developed. This includes clearly communicating the importance of knowledge sharing for the company's objectives and creating incentives for the active participation of all employees.

For example, one consulting firm implemented regular knowledge-sharing sessions that promote the exchange of best practices in project management. In the healthcare sector, managers use case discussions to record valuable implicit knowledge from practice and make it accessible to colleagues. In the creative industries, too, experiences with new technologies and methods are collected and analysed in so-called „community of practice“ groups.

Methods and tools to support the exchange of knowledge

In addition to cultural promotion, the right tools are essential. Digital platforms such as intranets, wikis or specialised software solutions help to document knowledge efficiently and make it accessible. This is particularly relevant when teams work across locations or in a hybrid environment.

In the automotive industry, for example, collaborative platforms are used to share technical innovations and quality standards across teams. In the financial sector, discussion forums and virtual workshops promote the exchange of trends and regulatory innovations. Creative agencies use agile formats such as Lean Coffee to develop and share knowledge informally and flexibly.

BEST PRACTICE with one customer (name hidden due to NDA contract) and then the example with at least 50 words.

Tips for sustainable implementation

Decision-makers should accompany the exchange of knowledge with the following measures:

  • Promoting a trusting environment in which employees openly share their knowledge
  • Creation of clear roles and responsibilities for handling knowledge
  • Integration of knowledge exchange into everyday work processes, for example through short feedback rounds
  • Regular training and workshops on communication and knowledge sharing
  • Measuring and evaluating the effectiveness of exchange processes in order to continuously improve

Particularly in the context of innovation projects, clients report that structured dialogue often provides impetus that would otherwise be lost in day-to-day business. Managers are required to act as role models themselves and actively support the process.

My analysis

The view of the Exchange of knowledge shows that decision-makers can create successful foundations with a holistic, strategic approach. This includes the combination of an open corporate culture, the targeted use of suitable tools and the clear commitment of managers. With this approach, knowledge sharing develops into a lively, dynamic process that keeps the company agile and innovative.

Further links from the text above:

Definition Knowledge Exchange | Glossary Business Processes

KIROI Step 1: Utilise knowledge sharing as a manager

Knowledge exchange in knowledge management: tools & methods

Lean Coffee: Your guide to the method

Knowledge transfer - methods, examples, definition

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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#compliance #Ethical guidelines 1TP5Innovation power #Leadership2025 #Sustainability 1TP5Corporate culture #Chains of responsibility #Knowledge sharing #Knowledge management

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