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AIROI - Artificial Intelligence Return on Invest: The AI strategy for decision-makers and managers

20 May 2025

KIROI step 2: Tool testing - how decision-makers find top solutions

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Tool testing is a crucial step when it comes to finding the right software solutions or tools for your own company. Anyone looking to optimise projects or processes is often faced with a wide range of offers. Structured tool testing in KIROI Step 2 helps decision-makers to select the best solutions in a targeted and efficient manner and thus make well-founded decisions. This systematic approach not only saves time, but also increases the acceptance of new applications within the team.

Tool testing - a structured method for sustainable decisions

The basis for successful tool testing lies in the precise definition of requirements. Without clearly formulated use cases, the test quickly loses its practical relevance. Decision-makers should be specific about their expectations: Which processes should be supported by the new solution? Which criteria are decisive in terms of functionality, user-friendliness and integration?

Only when these parameters have been finalised can the selection of potential tools be made. It is not only important to check the technical features, but also to consider the compatibility with existing systems and the adaptability of the software. Equally important are aspects such as data protection and the provider's support, which are often decisive for long-term success.

Practical application examples from various industries

In the manufacturing industry, for example, tool testing is used to check early warning systems for machine faults under real conditions. This reduces production downtime and improves process quality. One mechanical engineering company was able to significantly reduce downtimes using this approach and thus increase its competitiveness.

In the field of office organisation, tool testing offers the opportunity to evaluate automation solutions. An international consultancy company tested various workflow tools in parallel to find out which ones could be best integrated into existing office applications. This enabled the team to significantly increase efficiency in document management and minimise sources of error.

Tool testing is also very important in the healthcare sector. Clinics test digital documentation systems for their practicality and user-friendliness. A careful comparison is the only way to find systems that effectively support medical staff in their hectic day-to-day work and at the same time fulfil the high data protection requirements.

BEST PRACTICE with one customer (name hidden due to NDA contract) A medium-sized IT consulting company used tool testing to evaluate an AI-supported analysis platform in live operation. This showed that the solution not only impressed with its in-depth data analyses, but was also quickly accepted by the team thanks to its intuitive usability. These findings flowed directly into the selection and customisation of the final software.

Tips for successful tool testing

A structured approach is crucial to ensure that tool testing really brings the desired benefits. The following recommendations can support the process:

  • Creation of a clear catalogue of requirements, which also includes soft factors such as user-friendliness and support.
  • Testing under real conditions to obtain as realistic a picture as possible of strengths and weaknesses.
  • Involvement of future user groups in the test process to promote feedback and acceptance.
  • Documentation of the test results in a comprehensible form for transparent decision-making.
  • Consideration of integration capability and data protection requirements as fixed evaluation criteria.

A disciplined tool testing process provides security and avoids bad purchases. This enables decision-makers to make informed decisions and select the best solutions that will contribute to the company's long-term success.

Tool testing as an integral part of innovation projects

Tool testing not only supports decision-makers in the selection of proven software, but can also accompany the introduction of new technologies or AI solutions. In innovation projects, this step ensures transparency and minimises risks. This gives companies the opportunity to focus their investments on promising tools.

When searching for e-commerce solutions in the retail sector, those responsible specifically check various platforms for user-friendliness and performance. Tool testing helps them to quickly recognise potential improvements and implement them in a targeted manner.

Marketing departments also use tool testing when it comes to CRM or automation tools. Experience shows that a structured testing process often generates impulses that go far beyond the original tool selection and optimise entire workflows.

My analysis

Tool testing is an essential step in the decision-making process that helps companies to find the best solutions for their individual needs. It promotes a clear structure, increases transparency and actively involves users. In this way, incorrect purchases can be avoided and sustainable success achieved. Decision-makers benefit from well-founded findings and ensure a high level of acceptance of the selected tools in everyday use.

Further links from the text above:

Tool testing for decision-makers: successfully utilising KIROI step 2
Tooltest: Successfully implementing AI innovations with KIROI Step 2

For more information and if you have any questions, please contact Contact us or read more blog posts on the topic Artificial intelligence here.

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#User friendliness #BigData #compliance #Data intelligence #Ethical guidelines 1TP5InnovationThroughMindfulness #KIInnovation #artificial intelligence #Sustainability #Process optimisation #SmartData #Software selection #Tooltesting 1TP5Corporate culture #Chains of responsibility

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