Many companies today are faced with similar questions: How can processes be made faster, less error-prone and more cost-effective? A suitable automation solution often provides the answer - it not only supports day-to-day business, but can also provide impetus for sustainable growth[1]. Medium-sized companies and innovative start-ups in particular regularly report challenges in terms of efficiency, scalability and quality. This shows that those who use targeted automation solutions often experience a noticeable reduction in workload and gain valuable time for innovation.
Why an automation solution for your industry?
Whether in manufacturing, the service sector or retail, repetitive tasks cost time and tie up valuable resources. Many clients come to us with the desire to relieve employees and increase productivity. An intelligent automation solution can help with this by taking over monotonous tasks and focussing on value-adding tasks[1].
A practical example from logistics: stock levels are monitored by sensors in real time, orders are processed automatically and transport routes are optimised dynamically. This not only saves companies costs, but also increases delivery reliability and customer satisfaction[1]. Many customer service enquiries can also be answered automatically by chatbots or software robots, while complex cases are forwarded to the right expert. This reduces response times and improves the quality of service[4][6].
The added value is also evident in everyday office life: invoices are created, checked and sent without manual intervention. Error rates are reduced, payment transactions are more reliable and the administrative workload is significantly reduced[1][6].
Concrete advantages of an automation solution
The introduction of an automation solution brings measurable benefits. Routine activities run reliably and error-free because human error is minimised[1]. Productivity increases, throughput times are shortened and the accuracy of processes increases. At the same time, costs are reduced because less manual intervention is required and resources can be utilised more efficiently[3].
Another advantage: automated systems work around the clock - breaks, holidays or shift changes become irrelevant. This significantly increases production output without increasing labour costs[7]. Quality also benefits because machines and software work consistently and precisely - particularly important in industries with high quality and safety requirements.
Example from manufacturing: In the automotive industry, robots take over steps such as the assembly of control elements or the production of lights fully automatically. Error rates are reduced, production runs continuously and flexibility increases during changeovers[4]. Automation solutions also provide support in human resources - from digital application processing to standardised onboarding of new colleagues.
BEST PRACTICE at the customer (name hidden due to NDA contract) A medium-sized company in the logistics sector regularly experienced delays in invoice processing. Thanks to the introduction of an automation solution, incoming invoices are now automatically recorded, validated and entered into the accounting system. Processing times have been reduced by 70 %, error rates have fallen significantly and employees have been able to concentrate more on strategic tasks. The system is flexibly customisable and grows with the company's requirements.
Practical examples for more efficiency
There are many possible applications for an automation solution. In procurement (procure-to-pay), many companies automate purchase requisitions, orders, invoice approval and supplier management. This improves the integration between systems such as ERP and CRM, eliminates manual data entry and noticeably increases efficiency[2].
In sales, intelligent systems recognise cross-selling opportunities by analysing customer data and identifying behavioural patterns. Employees receive targeted information if, for example, an existing customer shows signs of buying a house. Communication is personalised and more effective[2].
In customer service, chatbots and AI-supported tools take over the answering of standardised enquiries. The software forwards complex requests to the right contact person, reducing waiting times and improving service quality[4][6]. Marketing processes also benefit: Analysis of purchasing behaviour, personalised offers and automatic purchase recommendations run digitally and increase reach and the conversion rate.
BEST PRACTICE at the customer (name hidden due to NDA contract) A manufacturing company in the mechanical engineering sector was struggling with high error rates in quality control. The introduction of an automated vision system made it possible to check products for errors such as incorrect labelling or damaged packaging in real time. The error rate fell by 90 %, rejects were minimised and customer satisfaction increased noticeably. The system can be flexibly adapted to new product lines and grows with the company.
Support through transruption coaching
The introduction of an automation solution is not a sure-fire success. Many clients report uncertainties during selection, integration and change management. This is where transruptions coaching comes in: As experienced consultants, we support companies in identifying suitable automation solutions, customising them to existing processes and successfully implementing them as a team.
Typical coaching topics are How do I find the right automation solution? Which processes are particularly suitable? How do I achieve acceptance in the team? And how do I measure success? Together, we develop pragmatic strategies, support pilot projects and ensure the sustainable integration of new technologies.
BEST PRACTICE at the customer (name hidden due to NDA contract) A retail company was faced with the challenge of modernising its warehouse logistics and reducing personnel costs. With transruptions coaching, suitable automation solutions were jointly identified and a step-by-step approach was planned. Following the introduction of mobile robots for transporting goods, manual activities were reduced by 60 %, the error rate fell and employees were able to focus more on providing advice and customer contact. The project was adopted as a model for other locations.
My analysis
A well-chosen automation solution can mean a real leap in growth for companies. It relieves employees, increases productivity, reduces error rates and increases customer satisfaction. The examples from logistics, production, office and customer service show: The benefits are noticeable across all sectors. However, the decisive factor is individual selection and implementation - because not every automation solution is suitable for every company.
Anyone setting out on this journey should define clear goals, launch pilot projects and actively involve the team. Transruption coaching offers valuable support here in order to leverage potential and recognise challenges at an early stage. This enables you to take the step towards more efficient, future-proof company management - with an automation solution as a strong driving force.
Further links from the text above:
Automation solution: advantages for companies [1]
10 examples of intelligent automation [2]
What are IT automation solutions? [3]
Examples, tips and strategies for companies [4]
IT automation: More efficiency through automation [5]
Automation solutions that make your company more efficient [6]
Advantages of automation in production processes [7]
For more information and if you have any questions, please contact Contact us or read more blog posts on the topic TRANSRUPTION here.
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