In today's business world, manual processes are often a drag. Many companies struggle with time-consuming, error-prone workflows. An automation solution can provide a decisive remedy here[1][2]. It enables managers to free their teams from repetitive tasks. This frees up time for strategic tasks and innovation. The use of automation solutions helps decision-makers to sustainably improve their competitiveness. At the same time, operating costs are significantly reduced[1]. transruptions-Coaching supports you in implementing a customised automation solution for your company.
Why managers need to act now
The pressure on companies is increasing every day. Customers expect faster responses. Markets are changing rapidly. At the same time, personnel costs are rising continuously[4]. Many managers report challenges in coping with growing volumes of data. Manual data entry costs valuable time and leads to errors. An effective automation solution addresses precisely these problems[8].
Studies show concrete figures. According to Deloitte, companies can increase efficiency by up to 60 per cent by automating financial processes[8]. At the same time, the error rate is reduced by up to 70 per cent. McKinsey confirms this: Automation-oriented companies achieve an average of 20 per cent higher productivity[8]. These figures speak for themselves. Without an automation solution, competitive potential remains unutilised.
The automation solution as a strategic success factor
Increased efficiency through intelligent automation solution
A modern automation solution reduces manual intervention by up to 90 per cent[3]. That sounds theoretical, but it works in practice. Take an industrial company with 500 employees. Hundreds of routine tasks are performed every day. Order processes have to be run through. Invoices have to be processed. Stock levels need updating. An automation solution handles these tasks reliably and without downtime[10].
The result: employees concentrate on value-adding activities. Customer service becomes more personalised. Innovation projects receive more attention. The automation solution works around the clock[2]. There are only breaks for maintenance. This means continuous performance without human fatigue.
BEST PRACTICE at the customer (name hidden due to NDA contract)A logistics provider implemented an automation solution for its order picking process. Before: Three employees daily, high error rates for customer parcels. After: One employee monitors an automated system with twice the performance and errors close to zero. The investment was amortised within 18 months. The company used the freed-up capacity for customer support, thereby significantly improving satisfaction rates.
Cost reduction through optimised processes
Automation solutions measurably reduce the total cost of ownership[5]. Labour cost savings are just one aspect. Material waste is reduced thanks to more precise processes[10]. Energy efficiency increases because machines are optimally utilised. Errors cost money. Every faulty unit requires rework and goodwill services. An automation solution minimises such errors[7].
Let's look at a finance department: a company with 200 employees processes 5,000 invoices per month. Manually, this takes around 600 hours. With an automation solution, the effort is reduced to 60 hours. The saving: 540 hours per month or around 7,000 hours per year[1]. At an hourly rate of 30 euros, this means a saving of 210,000 euros. Plus error reduction and better compliance.
BEST PRACTICE at the customer (name hidden due to NDA contract)A medium-sized insurance company implemented an automation solution for claims processing. Previously: 8 clerks, average processing time 7 days per case. Today: 3 clerks, average time 2 days, customer satisfaction increased by 35 per cent. The automation solution carries out basic checks, pre-sorts cases and makes suggestions for processing. Complex cases are left to the human mind.
Quality improvement and error minimisation
Being human also means making mistakes. With simple tasks, employees are easily distracted. After eight hours of work, concentration levels drop. An automation solution does not recognise fatigue[4]. It works with constant accuracy[3]. This is particularly important in critical industries such as pharmaceuticals, aviation or energy.
The error rate is often less than one per cent[8]. Automated systems can also carry out quality checks. They recognise deviations immediately and stop the process before damage occurs[10]. For customers, this means more reliable products and services. For companies: fewer complaints, better ratings, higher customer loyalty.
Practical areas of application for an automation solution
Financial processes and accounting
Finance is often the first field of application for an automation solution. Invoice processing, payment transactions and reconciliations are often still carried out manually. An intelligent automation solution imports data directly[6]. It compares invoices with orders and delivery notes. Deviations are automatically flagged. Approval processes run digitally. This saves time and increases transparency[8].
BEST PRACTICE at the customer (name hidden due to NDA contract)An international trading company with locations in five countries implemented an automation solution for centralised invoice processing. Previously: Each location processed independently, different standards led to delays. With the automation solution: standardised processes, automatic validation according to central specifications, immediate visibility for management. The average processing time fell from 14 to 2 days. At the same time, the ability to take cash discounts improved significantly.
Sales and customer relationship management
Sales teams lose time every day with administrative tasks. Customer details have to be entered. Quotations are created manually. Follow-ups are forgotten. An automation solution for CRM systems provides considerable support here[2]. It captures contact information automatically. It creates quotations based on templates. It reminds you of necessary follow-ups. Sales professionals can concentrate on what counts: Building customer relationships[1].
Marketing also benefits. Campaign automation solutions send emails to the right person at the right time[2]. They adapt content based on user behaviour. They generate leads automatically and pre-qualify them. In this way, sales professionals only reach genuinely interested contacts.
Warehouse management and logistics
In logistics, speed is the name of the game. Every hour counts. An automation solution for warehouse management automatically directs goods to the right locations[15]. It optimises storage locations according to frequency of access. It generates pick lists automatically. It checks stocks in real time[3]. This speeds up processes and reduces costs at the same time.
International companies with several warehouses know the challenge: Where are which goods at the moment? Which warehouse delivers as quickly as possible? A centralised automation solution provides answers in real time. It takes into account warehouse status, delivery routes and customer location. It decides independently on the optimum dispatch.
Success factors for the introduction of an automation solution
Step 1: Process analysis and requirements definition
Every successful automation solution starts with an honest analysis[6]. Which processes are really repetitive? Which ones cost the most time? Where do most errors occur? These questions must be answered. Only then will the automation solution fit perfectly[6].
Managers should involve their teams. Employees know the real processes better than any external consultant. They can quickly say: Here it works, there it doesn't. transruptions coaching supports you in this analytical phase. Together we identify the most important automation potential for you.
Step 2: Select the right technology
The market offers many solutions. RPA, AI, cloud systems - the variety is huge[6]. Not every automation solution is suitable for every company. The technology must fit your systems. It must be scalable[3]. And it must be cost-effective. An expensive system that only optimises a few processes is not worth it.
Good automation solutions can be introduced in stages[6]. Start with a pilot project. Demonstrate success. Then expand step by step. This reduces the risk and the team gains confidence in the new technology.
Step 3: Train and involve employees
Many automation projects fail because employees reject the solution[10]. They see a threat to their job. This is understandable. That's why transparency is crucial. Managers should communicate clearly: Automation does not replace people, but frees them from routines[10].
Training is important. But even more importantly, employees need to experience the benefits for themselves. If a clerk saves three hours a day through automation, they can concentrate on more demanding tasks. This makes their job more interesting and more fulfilling. Employee satisfaction often increases after the successful introduction of an automation solution[10].
Automation solution: opportunities for different company sizes
Medium-sized companies benefit in particular
SMEs often have the greatest potential for automation. They are too large to handle everything manually. But too small for complex legacy systems[12]. A suitable automation solution gives them an enormous advantage. They can compete with large corporations without needing just as many staff[12].
An example: A medium-sized company with 100 employees introduces an automation solution. It saves four full-time jobs every day. This is not a redundancy. It is the reorganisation of work. These four people now work on customer projects, product development or sales. The company grows faster and remains cost-efficient at the same time.
Large corporations and their automation solution strategies
Large corporations have more complex requirements. They need solutions that work across multiple locations and countries. A company-wide automation solution must be able to be integrated with hundreds of systems[9]. This is technically demanding. But the economies of scale are enormous. If an automation solution is used in a group with 10,000 employees, it quickly pays for itself.
Common challenges and how to overcome them
Resistance in the team
Many managers report resistance to new automation solutions. That is normal. People have routines and fears. The most important countermeasure: transparent communication. Managers should
Deutsch 
English (UK)