Efficient ways to optimise: the automation solution as the key to success
In a dynamic business world, many companies are looking for ways to remain competitive while simplifying internal processes. A customised automation solution supports organisations on their way to increasing efficiency. Such solutions support employees by taking over repetitive and time-consuming tasks. This frees up resources and creates the basis for sustainable business success.
Automation solutions for a wide range of industries: practical examples
The range of possible applications for automation solutions is enormous. In logistics in particular, companies benefit greatly from automatic stock checks that trigger orders in real time and thus avoid delivery bottlenecks.
In HR management, automation solutions optimise the recruiting process. Application documents are systematically screened and onboarding steps are organised automatically. As a result, teams lose less time on administrative tasks and can concentrate on providing integrated support to new colleagues.
In customer service, integrated systems enable support enquiries to be classified automatically. Simple requests are processed immediately, while more complex enquiries are forwarded to the relevant departments. This shortens response times and measurably increases customer satisfaction.
BEST PRACTICE at the customer (name hidden due to NDA contract)
A medium-sized production company introduced a customised automation solution that monitors the material flow in production and signals bottlenecks at an early stage. The result: significantly less downtime, improved machine maintenance and an increase in production capacity of over 20 per cent.
Similarly, many companies in the logistics sector report on automation solutions that optimise warehouse availability and automatically trigger orders through real-time data analysis. This reduces delays and strengthens customer loyalty.
How an automation solution increases your competitiveness
An automation solution goes far beyond simply saving time. It helps to minimise sources of error and ensures consistent product and service quality. Particularly in areas such as accounting, automated invoicing can reduce errors and speed up payment transactions.
In addition, automation creates sustainable flexibility. Companies can react more quickly to market changes or customer requirements, as processes remain scalable and customisable. In this way, automation solutions actively support the development of new products and business models.
IT management also benefits from automated service processes. Requests such as password resets or setting up new user accounts are processed by software robots, while the IT teams can concentrate on more complex projects.
BEST PRACTICE at the customer (name hidden due to NDA contract)
A service company implemented an automation solution for the automated processing of customer enquiries via chatbot. This system responds around the clock and significantly reduces the workload of customer support, with the company reporting a significant increase in customer satisfaction.
Tips for the successful introduction of an automation solution
The introduction of an automation solution should be gradual and well planned. It is crucial to first identify areas with high automation potential. These may be manual, time-consuming activities that can be easily replaced by standardised processes.
It is important to involve employees at an early stage and take their concerns seriously. Transparent communication about the benefits and implementation steps leads to greater acceptance. At the same time, it is advisable to offer accompanying coaching in order to successfully organise change processes and provide targeted impetus.
Flexible and scalable solutions are particularly important when introducing complex systems. Modern automation systems allow modular customisation, for example in production or customer service, which can be expanded or modified as required.
BEST PRACTICE at the customer (name hidden due to NDA contract)
A wholesaler started with the automation of invoice processing and was able to halve its personnel costs in a short space of time. The accompanying coaching helped to transparently communicate the change internally and successfully integrate all those involved.
My analysis
A comprehensive automation solution can support companies in a variety of ways. From process optimisation and cost savings to increased flexibility and quality - the benefits are numerous. It is important to understand the introduction as an accompaniment to change processes and to choose practical approaches. This is the only way to create sustainable competitive advantages that make companies future-proof.
Further links from the text above:
Your competitive advantage for decision-makers - Sauldie.org
Examples of business process automation - ClickUp
Automation solutions & success factors - Neher Group
15 examples of process automation - ProcessMaker
Automation explained - Confucius
5 examples of business process automation - Nativ Digital
What are IT automation solutions? - Planview
5 advantages of automation solutions in industry - AST GmbH
For more information and if you have any questions, please contact Contact us or read more blog posts on the topic TRANSRUPTION here.
Deutsch 
English (UK)